Responsable Des Solutions d'Entreprise

BROBSTON GROUP; Candiac; On-site; CAD 90,000 - 120,000; Full time

Job summary

Une entreprise de renom recherche un Responsable des Solutions D'entreprise pour superviser le cycle de vie du développement logiciel et gérer les services d'applications tierces. Le candidat idéal aura une expertise en Microsoft Dynamics D365 et un solide bagage en analyse d'affaires, travaillant avec des équipes locales et offshore pour mener des projets d'intégration complexes.

Qualifications

• Expérience avec Microsoft Dynamics D365 ou AX ERP.
• Compréhension des processus d'affaires en finance et logistique.
• Connaissance des systèmes d'intégration et architecture.

Responsibilities

• Gérer les livraisons et améliorations continues des systèmes d'application.
• Superviser la livraison de services par des partenaires externes.
• Documenter les exigences commerciales avec l'aide des SMEs.

Skills

Analyse des affaires

Intégration de systèmes

Collaboration

Communication

Documentation

Education

Certifications en analyse d'affaires (CBAP)

Certifications en gestion de projets (PMP, PRINCE2)

Tools

Microsoft Dynamics D365

Azure DevOps

Jira

PowerBI

Job description

Summary

As a Responsable des Solutions D'entreprise at Chanel, you will play a crucial role in managing the software development lifecycle within the enterprise solutions tower and overseeing partners for managed services of third-party application support. This position requires significant hands-on experience with D365 F&O and a deep understanding of ERP and POS projects, as well as integration between multiple systems.

Responsibilities

• Manage periodic releases and continuous improvements of Chanel Canada's application landscape in finance, logistics, and retail solutions.
• Oversee service delivery from third-party application support partners.
• Gather, analyze, and document business requirements with the support of SMEs.
• Lead technical changes and small to medium-sized projects, contributing to larger projects throughout their lifecycle.
• Manage Agile and Waterfall delivery teams and partners both onshore and offshore.
• Collaborate with solution teams to develop and test software, including preparing test plans and scripts.
• Work with global, regional, and local teams to ensure information security and business continuity requirements are met.
• Support change management activities within the organization.

Requirements

• Exceptional knowledge of Microsoft Dynamics D365 and/or AX ERP and/or POS systems.
• Experience in business analysis and/or functional consulting with a deep understanding of supply chain, finance, retail, and business processes.
• Strong understanding of system integrations and architecture, including EDI.
• Knowledge of SDLC and version management processes.
• Experience working on large-scale projects involving multiple teams and complex integrations.
• Experience with offshore teams and managed service providers.
• Experience leading small to medium-sized projects is a major asset.
• Knowledge of Azure DevOps or Jira, and PowerBI.
• Familiarity with RPA tools and Power Platform is a plus.
• Excellent collaboration and communication skills.
• Strong documentation and writing skills.
• Awareness of ITIL.
• Certifications in business analysis (CBAP), project management (PMP, PRINCE2, CSM, SAFe), and product management (CSPO, SAFe POPM) are appreciated.
• Bilingual in French and English, both spoken and written.