Responsable des opérations – ITAD

Quantum Lifecycle; Laval; On-site; CAD 75,000 - 105,000; Full time

Job summary

An established company in Quebec is seeking a bilingual Operations Manager for its ITAD department in Laval. The successful candidate will lead daily operations, ensuring safety, efficiency, and quality while managing a team and establishing supplier relationships. Ideal applicants should have at least 5 years of leadership experience in a manufacturing setting and a relevant degree, alongside strong analytical and communication skills, with a commitment to maintaining high ethical standards. Competitive salary and benefits will be provided.

Benefits

Company-paid health and dental benefits

Long-term disability and life insurance

Matched corporate RRSP up to 4%

Employee and Family Assistance Program

Education Reimbursement Program

Reimbursement for safety shoes and glasses

Qualifications

• 5 or more years of effective leadership skills in a manufacturing environment.
• Demonstrated knowledge of health, safety, environmental and employment legislation.
• High level of integrity, confidentiality, and accountability.

Responsibilities

• Manage employees to ensure training and capability.
• Oversee the safe operation of production processes and equipment.
• Monitor financial performance and key performance indicators.

Skills

Leadership

Analytical skills

Effective communication

Conflict resolution

Bilingual (French and English)

Education

Bachelor's degree or college diploma in a related field

Job description

Quantum Lifecycle Partners LP is Canada's largest and most important vertically integrated IT asset disposal and recycling processor. We are committed to enabling the safe and secure reuse of electronic devices, the responsible recycling of electronic devices to divert waste from landfills, and the recovery of natural resources from obsolete electronic devices.

Quantum is looking for a bilingual Operations Manager in the ITAD department to lead the ITAD (IT Asset Disposition) operations in Montreal (Laval). The Operations Manager – ITAD will be responsible for the effective and efficient management of ITAD's day-to-day operations through overall management and administration. This leader will oversee the team's staff, production, development, and leadership to drive production growth and product quality. The Operations Manager – ITAD is responsible for establishing and maintaining relationships with suppliers, vendors and ensuring the integration of strategic plans into ITAD's operations. Customer orientation, communication energy, teamwork, quality orientation and team management are essential.

Responsibility :

• Actively manage employees to ensure adequate training, skills, and capabilities are demonstrated regularly and consistently, working with leadership and compliance to initiate improvement actions when gaps are identified and fostering teamwork.
• Overall responsibility for the safe and efficient operation of production processes, equipment and tools, including ensuring that required inspections, preventative maintenance and housekeeping are carried out and maintained to the required standards.
• Assist in monitoring financial performance, tracking and reporting key performance indicators, supporting budget tracking, and working with the team to identify opportunities for profitability and performance improvement.
• Responsible for appropriate personnel levels to meet facility requirements, including recruitment, hiring, terminations, and performance management, while maintaining morale by establishing and demonstrating strong business ethics in relationships with facility employees, suppliers, and customers.
• Compile data from Quantum systems to generate the month-end inventory report to maintain and ensure that a record of all supplies and inventory information and to whom these supplies have been appropriately distributed to the appropriate personnel, in order to be the inventory control officer for monthly and year-end counts by maintaining the inventory file, including changes to the location and layout of the inventory. Ensure that stock levels are properly managed and customer requirements are met in a timely manner.
• Review reports (e.g., inventory, production, and daily reports) to determine the company's operational activities and ensure optimal performance. Update work orders with the appropriate information to provide information to customers faster and easier. Measure and monitor key production and customer service areas. Manage improved efficiency and productivity through continuous tracking of inventories and work order records.
• Conduct management activities in the best interest of the company, ensuring that information about staff and the company is processed, communicated and stored with the utmost confidentiality.
• Ensure that you work with / use safety measures, procedures and devices as required.
• Identify, develop, implement and improve procedures and process flow in conjunction with existing company guidelines.

Qualifications :

• 5 or more years of effective leadership skills in a manufacturing environment with proven capabilities of strong focus on the factory floor and business processes.
• Bachelor's degree or college diploma in a related field or equivalent
• Establish the overall vision and direction for the implementation of plant administration.
• Able to identify key issues; creatively and strategically overcome internal challenges or obstacles.
• A clear and robust understanding of personnel policies, practices, procedures, and other operational issues facing the organization.
• Demonstrated knowledge of health, safety, environmental and employment legislation.
• Effective attention to detail and a high degree of accuracy.
• High level of integrity, confidentiality, and accountability.
• Strong analytical, planning, prioritization and execution skills.
• A well-defined sense of diplomacy, including conflict resolution, and people management skills.
• Bilingual (French and English)

We offer :

• Company-paid post-health and dental benefits
• Long-term disability and life insurance
• Matched corporate RRSP up to 4%.
• Employee and Family Assistance Program
• Education Reimbursement Program
• Reimbursement for safety shoes and glasses
• Employee Purchase Program (up to 22% off Qnovum.ca)
• Opportunity to play a role in protecting the environment and contributing to sustainable development.

Quantum is an equal opportunity employer. We promote excellence through diversity and encourage all qualified individuals to apply. We thank you for your interest, but only those selected for an interview will be contacted.

Quantum is also committed to providing accommodations for people with disabilities. If you need an accommodation, we will work with you to meet your needs. Adjustments can be made at all stages of the recruitment process.