Responsable de l’expérience client

Restaurants McDonald’s des Hautes Laurentides; Ottawa; On-site; CAD 30,000 - 40,000; Full time

Job summary

Une opportunité excitante pour devenir Responsable de l’expérience client dans un des meilleurs restaurants servant plus de 2,5 millions de clients à travers le Canada. Ce rôle offre une chance unique de travailler dans un environnement d'équipe dynamique, avec des horaires flexibles et des possibilités de développement personnel. Vous serez en contact direct avec les clients, vous assurant de leur satisfaction tout en maintenant les normes de qualité nutritionnelle et de sécurité.

Benefits

Accès à des opportunités de développement des compétences

Paquet de récompenses incluant des réductions

Environnement de travail inclusif

Qualifications

• Capacité à travailler dans un environnement rapide.
• Fiabilité et volonté d'apprendre.
• Bon contact avec les clients et respect des normes de sécurité.

Responsibilities

• Accueillir les clients et prendre les commandes.
• Préparer des aliments et des boissons.
• Maintenir la propreté des surfaces et des équipements.

Skills

Service à la clientèle

Travail d'équipe

Flexibilité

Job description

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Responsable de l’expérience client

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Description de l'emploi

We are more than just your local restaurant. We are a collection of hardworking small-business owners.

Did you know that from coast to coast, we serve delicious choices to more than 2.5 million people in over 1,400 locations every day, or that we have proudly helped more than 387,000 Canadian families with sick children through Ronald McDonald House Charities?

Our offer

Working With Us Means That You Will Have The Opportunity To Earn And Learn, Flexibility, And a Safe And Inclusive Work Environment. What This Means In Practice Is

Access to education and skills development opportunities that take you further

A total rewards package that includes discounts, incentives, and recognition perks

Flexible hours/shifts that suit your needs

A safe, respectful and inclusive workplace

Bring your authentic self to work - welcoming people of every age, background, and culture - just like the guests who visit our restaurants every day

The job

About

We are sure that you have an idea about what working with us is like, but just in case here are some of the highlights on what your job will entail:

Greeting guests, taking orders and processing payments

Preparing food and drinks

Managing delivery and mobile orders

Assembling orders and packaging take-out and delivery

Keeping all surfaces clean and sanitary to ensure the safety for our guests, fellow crew members, and yourself

Whether you are working in the kitchen, at the Drive-Thru, or at the front counter you are a part of a dynamic team that works together to deliver an exceptional guest experience.

Your Vibe And Experience

While previous experience working in food service or retail as a barista, server, sales associate, cashier, team member, or customer sales representative is always helpful and appreciated, what is most important is who you are.

You are trustworthy and have trust in others. You find joy in the details and believe good quality is what keeps guests coming back. You remain cool, calm and collected in a fast-paced environment. You understand there is no "I" in team and thrive in social situations. You’re always willing to learn and grow. You get that service isn’t a transaction, it’s about connection. That a smile can make all the difference in someone’s day. It’s genuine, and it’s who you are.

About Us

In 1954, an enterprising salesman named Ray Kroc discovered a small burger restaurant in California, and wrote the first page of McDonald’s history. In 1967, the first McDonald’s Canada opened in Richmond, B.C. and we’ve been growing with our communities and serving quality food at great a value ever since. Today, McDonald’s Canada is proud to be one of the world’s leading foodservice retailers, offering job opportunities at corporate-owned restaurants or restaurants owned by independent franchisees.

McDonald’s Canada and Owner/Operators are committed to a diverse and inclusive workplace for all. Our workplaces have a long-standing policy of providing fair, equitable, and accessible opportunities for all employees and prospective employees. Accommodations during the application process are available upon request.

Instructions de demande

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NEPEAN, ON

Affiché: 6/4/2025

Nº de demande: PDX_MC_6663B057-696E-4CBF-B3CF-B6224046D2A3_82786

Catégories

• Restaurant
• Équipier

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Restaurants

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