Resources Clerk

MTW Employment Services; Kitchener; On-site; CAD 30,000 - 60,000; Full time

Job summary

The Ministry of Natural Resources seeks Resources Clerks for permanent and temporary positions. Ideal for those passionate about client service and wildlife, the role offers the chance to provide essential support in community-focused environments. Candidates should possess strong administrative skills and the desire to empower local populations.

Qualifications

• Experience with office administrative duties including filing and tracking correspondence.
• Proficiency with computers and software programs such as word-processing and spreadsheets.
• Ability to convey information and resolve inquiries tactfully.

Responsibilities

• Provide front-line customer and client services to internal and external clients.
• Manage administrative support services such as maintaining filing systems.
• Assist with financial tasks, including taking payments and resolving errors.

Skills

Communication

Time Management

Analytical Skills

Customer Service

Job description

Regional Operations Division – Northeast Region

City:

Position(s) language:

Job term:

1 Permanent, 1 Temporary assignment/contract up to 12 months with possible extension

Job code:

08OAD – Office Administration 08

$26.92 – $31.31 Per hour*
*Indicates the salary listed as per the OPSEU Collective Agreement.

Looking for a meaningful career providing client service alongside sustainable resource management?

The Ministry of Natural Resources is hiring Resources Clerks to join our teams in remote yet vibrant communities where nature and opportunity thrive side by side. Whether you’re drawn to Geraldton or Nipigon for their world-class fishing and hunting, or to Dryden for its central location in beautiful northwestern Ontario, this customer service-focused role offers the chance to make a real impact while building a rewarding career with room to grow. If you’re passionate about helping others and ready to explore new possibilities, we’d love to hear from you.

Positions available:
• 1 permanent full-time position in either NipigonorGeraldton
• 1 temporary full-time position in Dryden

About the job

In this role, you will:
• provide front-line customer and client services to internal and external clients.
• provide a range of administrative and district support services (e.g. taking meeting minutes, maintaining filing systems, handling incoming/outgoing mail, etc.).
• provide logistical support to district supervisors and district staff.
• handle corporate searches associated with licences and produce approvals/permits/licences.
• assist with district finances by taking payments, making deposits, keeping records, and resolving errors.

Please note: This position requires physical presence on a weekly basis at the office location.

What you bring to the team

You have:
• experience with office administrative duties (filing, tracking correspondence/projects, purchasing, revenue collection, assets management, etc.)
• proficiency with computers and software programs such as word-processing, database, electronic mail, internet, and spreadsheets.
• experience using financial systems to create documents, manage data, and keep digital records organized.

You can:
• convey information, respond to inquiries, and resolve complaints/issues using tact and diplomacy.
• compose and proofread general correspondence.

Judgement and analytical skills:

You can:
• determine nature and urgency of matters, inquiries and processes in order to prioritize, action or refer accordingly.
• identify and resolve discrepancies in reports and financial data.
• obtain knowledge of relevant legislation, policies, guidelines, regulations and/or statutes to provide information, issue licenses and permits.
• maintain a high level of confidentiality

Planning and organizational skills:

You have:
• experience with scheduling and organizing meetings, training sessions, seminars and workshops.
• effective time management skills to organize own workload to ensure deadlines are met.

Don’t meet every qualification?

If you are excited about this position and meet most, but not all, of the listed qualifications, please still consider applying. We recognize that no one person might have every qualification in this job ad, and you just might be the right candidate!

How we support diversity, inclusion and accessibility

We are building an inclusive workforce that reflects the communities we serve. We encourage everyone interested in working with us to apply, including people with disabilities, Indigenous, Black and racialized individuals, as well as people from all ethnicities, cultures, sexual orientations, gender identities and gender expressions.

Learn more about the work the OPS is doing to create an inclusive, anti-racist, accessible and diverse workplace:

• 1 English Permanent, 208 Beamish Ave, Geraldton, North Region or 5 Wadsworth Dr, Nipigon, North Region
• 1 English Temporary, duration up to 12 months, 479 Government St, Dryden, North Region
• Customize your cover letter and resume to the qualifications listed on the job ad. Using concrete examples, you must show how you demonstrated the requirements for this job. We rely on the information you provide to us.
• OPS employees are required to quote their WIN EMPLOYEE ID number when applying.
• If you require a disability related accommodation in order to participate in the recruitment process, pleaseContact Us to provide your contact information. Recruitment services team will contact you within 48 hours.

Language requirements and assessment:
All external Ontario Public Service (OPS) job ads are posted in English and French. Check the “position(s) language” section at the top of each job ad for the language requirements. For all roles, candidates are assessed in English, the business language of the OPS. If the position is bilingual (English/French), you’ll also need to pass a French-language proficiency test.