Resource Worker

Family Services of Greater Vancouver; Vancouver; On-site; CAD 39,000 - 43,000; Full time

Benefits offered by this job

Flexible scheduling

3 weeks vacation

Three paid leave days

Wellness days

Education leave

Moving day

Professional association dues

Milestone celebrations

Lunch and Learns

Health resources

Job summary

Family Services of Greater Vancouver is seeking a Resource Worker to support clients in housing access, childcare coordination, and connection to community resources in Vancouver, BC. This 21-hour-per-week role emphasizes flexible scheduling and trauma-informed, client-centred care.

You will work with Family Counsellors, maintain updated housing/daycare information, and assist with emergency access and child-minding, while benefiting from a supportive workplace and opportunities for growth.

Qualifications

• 2-year diploma in youth care or 2 years post-secondary in a related field.
• First Aid certification is an asset.
• Excellent communication and interpersonal skills.

Responsibilities

• Support clients in accessing housing and childcare services.
• Assist with emergency supervised access and in-office child-minding.
• Link clients to community resources and maintain housing/daycare information.

Skills

Excellent communication/interpersonal

MS Word

MS Excel

MS Outlook

Awareness of community services

Ability to multitask

Independent and team collaboration

Education

2-year diploma in youth care

2 years post-secondary in related field

Tools

Microsoft Word

Microsoft Excel

Outlook

Job description

At Family Services of Greater Vancouver, we’ve been helping people in crisis since 1928. As a non-profit, we help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 420 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.

This multi-faceted position works with Family Counsellors to support clients in securing and moving to permanent housing; securing appropriate childcare for their children; providing emergency supervised access and in-office child-minding; and linking clients to appropriate community resources. In addition to working closely with families, this job requires that the Resource Worker will continuously update relevant information related to housing and daycare.

• Flexible scheduling to accommodate life/work balance
• Three weeks’ vacation for full-time staff * entitlement increases from there
• Three paid household leave days a year*
• Two paid Wellness Days a year
• Two and a half-paid Agency days for full-time staff *
• Five paid days for education leave/year
• One paid Moving Day/year
• Subsidized professional association annual dues (if applicable)
• Milestone celebrations
• On-the-job education through various Lunch and Learns
• Safe and Respectful Work Environment
• Opportunities for Growth
• Ongoing support, mentoring, and recognition to help with engagement and career growth
• A work culture that values transparency, teamwork, learning, fairness, and integrity

*pro-rated for pt employees

Health and Wellness Resources: **

• Three flex benefit options to meet your individualized needs
• Option of psychological/counselling services (up to $1500/year)
• Employee Assistance Plan
• Long-Term Disability Plan
• Insurance, Travel insurance, ++

Work Hours: 21 hours per week; hours are flexible dependent on the client’s needs

Salary:GS 9 Step 1; $28.81 per hour

Location: 4013 Fraser Street, Vancouver, BC and within the community

Posting End Date: Posting will remain open until filled

What do you need to succeed?

Education, Training, Experience

• 2-year diploma in youth care or 2 years post-secondary education in a related field
• Current First Aid certification is an asset

Role Qualifications and skills include, but are not limited to

• Basic knowledge of MS Word, Excel, and Outlook
• Excellent communication/interpersonal skills
• Awareness of community services, resources, and systems
• Ability to work independently and/or as part of a team
• Ability to multitask, showing initiative and flexibility
• Ability to maintain a schedule that allows for both day and evening work, and a willingness and ability to work with other systems

Additional Requirements

• Successful completion of a Criminal Record Check
• Valid B.C. Class 5 Driver’s License

Short-listed candidates will be contacted for interviews. We thank all candidates and searchers for your interest.

We believe in the power of inclusion and the power of enabling all our staff to thrive by embracing diversity and fostering equality. We are committed to creating an inclusive environment for all staff that dismantles barriers and creates opportunities. Our organization is committed to recruiting a diverse workforce representing the communities we proudly serve while encompassing the principles of equity, inclusion, and diversity. Decisions regarding recruitment, hiring, promotion, compensation, and all other terms and conditions of employment will be made without regard to race, colour, ancestry, place of origin, political beliefs, religion, marital status, family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or non-applicable criminal condition.

We gratefully acknowledge that our programs are delivered on traditional and ancestral lands and waters of the Coast Salish peoples, including the Xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh Úxwumixw (Squamish), Sel̓íl̓witulh (Tsleil Waututh), Qayqayt, Katzie, Kwantlen, Kwekwetlem, Semiahmoo, Matsqui, and Tsawwassen First Nations. Huy ch q’u.

JOIN US FOR A MEANINGFUL CAREER HELPING OTHERS AND BRING YOUR AUTHENTIC SELF!

About Us

When you work with us, you will join a caring team of people who will value you as a whole person. You will also have the opportunity to do meaningful, leading-edge work that has a direct impact on the local community.

At Family Services of Greater Vancouver, we have been helping people in crisis since 1928. We are a non-profit working to support and empower individuals, families, and communities. We offer programs and services designed to help people develop the skills, knowledge, and confidence to create positive change in their lives. Our staff operates from an evidence-based, trauma-informed lens to meet people where they are and get them where they want to be.

We help people develop skills and knowledge, empowering our neighbours to create positive change in their lives. Our team is made up of more than 360 staff, including expert counsellors and support workers who provide compassionate, client-centred care to youth experiencing homelessness, families and children impacted by trauma, victims of domestic violence, and other vulnerable people from an evidence-based, trauma-informed lens. We believe in building a brighter future for all British Columbians and providing a supportive and inclusive workplace for all our staff.