Resource Specialist, Emergency Department

Uhnresearch; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading healthcare organization in Canada seeks a Resource Specialist for the Emergency Department. This temporary full-time role involves managing patient resources and providing support to ensure timely access to essential services. Candidates should possess a Social Service Worker Diploma and relevant experience in community health. The position offers competitive pay and opportunities for professional growth within a renowned institution.

Benefits

Competitive offer packages

Government organization with pension plan

Close access to Transit

Flexible work environment

Opportunities for development

Multiple corporate discounts

Qualifications

• 3 years relevant work experience required.
• Experience with acute care preferred.
• Teaching experience preferred.

Responsibilities

• Providing assistance to patients and families regarding related resources.
• Acting as a liaison between the hospital and community agencies.
• Staff education and updating resources used.

Skills

Strong Communication skills

Knowledge of Community and Government Resources

Community health experience

Education

Social Service Worker Diploma

Current Registration with the Ontario College of Social Workers and Social Service Workers

Job description

Resource Specialist, Emergency Department

• Contract
• Department : Allied Health and Hyperbaric Chamber

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

Union : Non-Union

Department : Allied Health Emergency Department

Reports to : Manager, Allied Health & Geriatrics

Grade : D0 : 04

Salary : $29.66 - $37.07 per hour

Shifts : Weekdays

Status : Temporary Full Time (1 year)

Position Summary

As an integral member of the Emergency Allied Health team, the Resource Specialist helps manage and access resources. This new role aids in supporting completion of tasks that need follow up in the Emergency Department, allowing patients to receive timely access to supports.

This is a new contract position in the Emergency Department at Toronto West Hospital. There is a possibility of extension or potential for becoming permanent.

Duties

• Providing assistance to patients / families / support persons and hospital staff on a consultation basis regarding related resources and other community resources (e.g. Trillium Drug Program, Accommodation, Transportation, etc.)
• Assisting with application forms and letter writing (e.g. TDP, Expedite, MORRR, ODSP, EI, CPP-D, Wheeltrans, Immigration Visa, Housing, etc.)
• Staff education and updating resources used by staff and patients / families / support persons
• Acting as a liaison between the hospital and community agencies; assisting staff with program planning projects (e.g. developing education materials)

Qualifications

• Social Service Worker Diploma
• Current Registration with the Ontario College of Social Workers and Social Service Workers
• 3 years relevant work experience
• Knowledge of Community and Government Resources (e.g. income replacement, drug coverage, transportation)
• Community health experience
• Experience with acute care preferred
• Teaching experience
• Familiarity with principles of Adult Education
• Strong Communication skills (written and verbal)

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including : travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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