Resource Coordinator

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 42,000 - 52,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) invites applications for a Home Care Supervisor within the K5 Seven Oaks Team (East) – Home Care. The role reports to the Manager Health Services and ensures efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) including ISWs, HCAs, HSWs and RAs, aligning with collective agreements and care plans.

The incumbent maintains DSS staffing, identifies recruitment and education needs, assigns and schedules staff, and

Qualifications

• Post-secondary certificate or diploma in a health services or social sciences field required.
• Valid driver’s license and use of a vehicle.
• Experience supervising staff, preferably in a unionized environment.

Responsibilities

• Supervise Direct Service Staff (DSS) including ISWs, HCAs, HSWs and RAs to ensure efficient service delivery.
• Coordinate recruitment, education needs, matching, assignment and scheduling of DSS; provide ongoing supervision and evaluation.
• Ensure staffing levels meet caseload demands and adhere to program standards and policies; collaborate with Case Coordinators.

Skills

Organization

Problem solving

Fast-paced work

Communication

Flexibility

Confidentiality

Cultural diversity

Teamwork

Independent work

Education

Health services or social sciences diploma/certificate

Tools

Windows OS

Word processing

Spreadsheets

Databases

Job description

Requisition ID: 413935

Position Number: 20003546

Posting End Date: November 9, 2026

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - Seven Oaks Health & Social Services

Department / Unit: K5 Seven Oaks Team (East) - Home Care

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: ASAP

FTE: 1.00

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $30.193 , $31.209 , $32.277 , $33.322 , $34.538 , $35.674 , $36.918 , $38.038

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

As a member of a Home Care Team, and accountable to the Manager Health Services, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) consisting of ISWs, HCAs, HSWs and RAs in accordance with the HCA/HSW Collective Agreement, program standards and policies, and care plans developed by Case Coordinators (CC).

The incumbent maintains a competent complement of DSS to meet case load demands including identifying recruitment and education needs; matching, assigning and scheduling DSS; and providing ongoing supervision and evaluation.

Experience

• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.

Education (Degree/Diploma/Certificate)

• Recognized post-secondary certificate and/or diploma in a health services or social sciences field required.

Certification/Licensure/Registration

• Must have a valid driver’s license and use of a vehicle.

Qualifications and Skills

• Exceptional organization and problem-solving skills.
• Ability to work in a fast-paced environment and to prioritize a large complex workload to meet deadlines.
• Exceptional interpersonal and communication skills (oral and written).
• Demonstrated ability to be flexible in a dynamic environment.
• Ability to maintain a high level of confidentiality.
• Knowledge and understanding of cultural diversity as it relates to clients and staff.
• Demonstrated ability to function as a team member, work collaboratively across sectors, and be an active participant in multi-disciplinary teams.
• Ability to work independently.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.