Resource Coordinator

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 60,000 - 76,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) is seeking a capable Home Care Supervisor to lead Direct Service Staff within the T5 Transcona Access Home Care unit. You will coordinate ISWs, HCAs, HSWs and RAs, align care plans with Case Coordinators, and ensure efficient service delivery in a busy, unionized environment.

You will recruit, schedule, supervise and evaluate staff, maintain program standards, and uphold confidentiality while collaborating across disciplines to meet client needs.

Qualifications

• Recent experience supervising staff, preferably in a unionized environment.
• Proficiency with computerized systems (Windows, word processors, spreadsheets, databases).
• Experience scheduling staff in work assignments.
• Related healthcare field experience is preferred.

Responsibilities

• Supervise and coordinate Direct Service Staff (DSS) including ISWs, HCAs, HSWs and RAs.
• Recruit, schedule, and evaluate DSS to meet caseload demands.
• Ensure care plans align with Case Coordinators and program standards.

Skills

Staff supervision

Staff scheduling

Communication skills

Confidentiality

Team collaboration

Education

Health services or social sciences diploma/certificate

Tools

Windows environment

Word processors

Spreadsheets

Databases

Job description

Requisition ID: 410282

Position Number: 20003586

Posting End Date: September 10, 2026

City: Winnipeg

Employer: Winnipeg Regional Health Authority

Site: WRHA Community Health Services - Access Transcona

Department / Unit: T5 Transcona Access Home Care

Job Stream: Clinical Support

Union: CUPE

Anticipated Start Date: 09/28/2026

FTE: 1.00

Anticipated Shift: Days;Evenings;Weekends

Work Arrangement: In Person

Daily Hours Worked: 7.75

Annual Base Hours: 2015

Salary: $29.743, $30.759, $31.827, $32.872, $34.088, $35.224, $36.468, $37.588

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

As a member of a Home Care Team, and accountable to the Manager Health Services, the incumbent supervises and ensures the efficient delivery of services to Home Care clients by coordinating Direct Service Staff (DSS) consisting of ISWs, HCAs, HSWs and RAs in accordance with the HCA/HSW Collective Agreement, program standards and policies, and care plans developed by Case Coordinators (CC).

The incumbent maintains a competent complement of DSS to meet case load demands including identifying recruitment and education needs; matching, assigning and scheduling DSS; and providing ongoing supervision and evaluation.

Experience

• Previous experience supervising staff, preferably in a unionized environment, is required.
• Proficiency in computerized systems (windows environment, word processors, spreadsheets and databases).
• Previous experience scheduling staff in work assignments.
• Related experience in a healthcare field.

Education (Degree/Diploma/Certificate)

• Recognized post-secondary certificate and/or diploma in a health services or social sciences field required.

Certification/Licensure/Registration

• Must have a valid driver’s license and use of a vehicle.

Qualifications And Skills

• Exceptional organization and problem-solving skills.
• Ability to work in a fast-paced environment and to prioritize a large complex workload to meet deadlines.
• Exceptional interpersonal and communication skills (oral and written).
• Demonstrated ability to be flexible in a dynamic environment.
• Ability to maintain a high level of confidentiality.
• Knowledge and understanding of cultural diversity as it relates to clients and staff.
• Demonstrated ability to function as a team member, work collaboratively across sectors, and be an active participant in multi-disciplinary teams.
• Ability to work independently.

Physical Requirements

Not Applicable

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.