Resolution Manager

Arthur J. Gallagher & Co. (AJG); Toronto; On-site; CAD 50,000 - 90,000; Full time

Job summary

Une entreprise innovante recherche un ajusteur de sinistres bilingue pour rejoindre son équipe dynamique à Toronto. Dans ce rôle, vous serez responsable de l'enquête, de l'évaluation et du règlement des sinistres, en travaillant avec une variété de types de pertes. Vous aurez l'occasion de mettre à profit vos compétences analytiques et de négociation tout en offrant un service exceptionnel aux clients. Avec un environnement de travail inclusif et diversifié, cette position offre des opportunités de croissance et de développement professionnel, tout en contribuant à un impact positif dans la vie des clients. Si vous êtes passionné par la gestion des sinistres et que vous souhaitez faire une différence, cette opportunité est faite pour vous.

Benefits

Couverture médicale et dentaire flexible

Assurance vie et AD&D

Épargne-retraite avec contrepartie de l'entreprise

Plan d'achat d'actions pour les employés

Remboursement des frais éducatifs

Adhésion à un gymnase à tarif réduit

Jours de congé maladie et personnels payés

Programme de reconnaissance de l'éducation des employés

Programme de primes pour les références d'employés

Programme d'assistance aux employés

Qualifications

• 3 ans d'expérience en gestion des sinistres requise.
• Connaissance des normes et pratiques de l'industrie.

Responsibilities

• Enquête et évaluation des sinistres pour des pertes diverses.
• Négociation des règlements de sinistres selon les politiques de l'entreprise.

Skills

Compétences analytiques

Compétences en négociation

Compétences en gestion du temps

Compétences organisationnelles

Compétences en communication verbale et écrite

Compétences en service à la clientèle

Education

Diplôme de secondaire

Diplôme universitaire ou expérience équivalente

Tools

Microsoft Office

Logiciels de gestion des sinistres

Job description

l'introduction

Join our growing team of dedicated professionals at Gallagher Bassett, who guide those in need to the best possible outcomes for their health and wellbeing. You'll be part of a resilient team that works together to redefine the boundaries of excellence. At our organization, we value collaboration and making a positive impact in the lives of our clients and claimants, offering you the opportunity to join a team where your skills and dedication can truly make a difference. GUIDE. GUARD. GO BEYOND.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

Aperçu

FRENCH SPEAKING ADJUSTER - QUEBEC REGION

Poised for aggressive growth, there has never been a better time to be part of the Gallagher Bassett Canada team!

We have a full-time job opening as a CLAIMS ADJUSTER

Comment vous aurez un impact

Responsible for the investigation, evaluation, disposition and settlement of claims. In this position, you will be handling any of the following types of losses: General liability claims, Product liability claims, First party property damage, Auto, TP auto claims.

Successful candidates will have:

1. Knowledge of accepted industry standards and practices.
2. Analytical skills necessary to make decisions and resolve issues inherent in the handling of claims.
3. Ability to successfully negotiate the settlement and disposition of claims including the ability to interpret related documentation.
4. Strong coverage skills, ability to multi-task and adapt to a changing environment.
5. Time management skills.
6. Strong organization skills with attention to detail and accuracy.
7. Excellent verbal and written communication skills as demonstrated by your ability to convey professionalism in both French and English.
8. Handles claims consistent with our clients and corporate policies, procedures and “Best Practices” and in accordance to any statutory, regulatory and ethics requirements.
9. Strong understanding of Microsoft Office programs, like Word, Excel and PowerPoint.
10. Exceptional customer service skills required.

Au propos de vous

Required:

1. High school diploma and 3 years related claims experience required.
2. Appropriately licensed and/or certified in all states in which claims are being handled or able to obtain the licenses/certification per local requirements.
3. Knowledge of accepted industry standards and practices.
4. Computer experience with related claims and business software.

Preferred:

1. College/University degree or equivalent work experience preferred.
2. Claims experience varies pending roles.
3. Experience working in a commercial lines claims environment would be an asset.
4. Must be fully licensed in Quebec and/or certified in provinces in which claims are being handled. Commercial license.

****Must be Bilingual in both French and English****

Rémunération et avantages sociaux

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

1. Flexible medical & dental coverage to meet your household's needs.
2. Life, Dependent Life and AD & D Insurance options.
3. Retirement savings including RRSP including a company match, TFSA, pension and more.
4. Employee Stock Purchase Plan.

Other benefits include:

1. Educational expense reimbursement.
2. Discounted gym membership (GoodLife Fitness).
3. Opportunity for flexible work arrangements.
4. Paid sick days & personal days.
5. Employee education recognition program.
6. Employee referral bonus program.
7. Employee Assistance Program.

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

We are an equal opportunity employer which values diversity in the workplace and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.