Residential Support Worker - Relief

Good Shepherd Centres; Toronto; On-site; CAD 42,000 - 48,000; Full time

Benefits offered by this job

Team support

Education and development

EAP program

Positive environment

Job summary

Good Shepherd Centres in Toronto is seeking a Residential Support Worker to provide comprehensive client support, intake, assessments, and confidential records management.

You will deliver life skills development, crisis intervention, advocacy, and coordination with health and social services, while upholding housing first and anti-oppression principles. Strong commitment to dignity and teamwork at multiple sites.

Qualifications

• Initiated post-secondary education or equivalent experience in social services.
• Three years' experience in a similar role.
• Knowledge of Housing First, harm reduction, mental health and homelessness.

Responsibilities

• Engage in intake, conduct client assessments and maintain confidential records.
• Provide life skills development, conflict resolution and crisis intervention.
• Deliver supportive counseling and advocate for client needs with healthcare and social services.
• Foster relationships with community workers and participate in staff meetings and trainings.
• Adapt duties as required by the Program Manager to meet client needs.

Skills

Post-secondary education

3 years experience

Housing First

Harm reduction

Mental health

Substance use

Anti-racist practice

CPR certification

Driver's license

Education

Post-secondary education in social services

Job description

Hours: Must be available to work a variety of shifts, includingdays (8:00 a.m.-4:00 p.m.), evenings (4:00 p.m. - 12:00 a.m.), weekends (8:00 a.m.- 8:00 p.m. and overnights (8:00 p.m.- 8:00 a.m.). Shifts may be 7.5 hours or 11.5 hours in length. Having a driver's license and a vehicle is an asset.

Rate of Pay: $ 30.52 - $34.51(Starting salary will be determined by factors such as relevant experience, qualifications, internal equity, and market conditions.)

Reason for Posting: This posting is for an existing vacancy.

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at www.goodshepherdcentres.ca.

This opportunity is with our Good Shepherd - Non-Profit Homes Toronto

How You Will Make an Impact

The Residential Support Worker position at Good Shepherd Non-Profit Homes focuses on providing comprehensive support and services to clients in a manner that upholds the organization's Mission and Values. The role involves a wide range of responsibilities, including engaging in the intake process, conducting client assessments, maintaining accurate and confidential client records, and offering direct support through various programming such as life skills development, conflict resolution, crisis intervention, and supportive counseling.

In this role, you will emphasize advocacy, empowerment, and assistance to clients in sustaining their home and community roles. This includes helping clients understand their mental health diagnoses, managing medications, and encouraging proactive engagement with healthcare professionals.

You will also develop and maintain relationships with other health and social service providers, participating in staff meetings, training activities, case conferences, and liaising with community workers to enhance client support and resources. Flexibility in performing duties not directly related to the position, as directed by the Program Manager or their delegate, is also required, demonstrating a versatile approach to meeting the needs of clients and contributing to the overall objectives of Good Shepherd Non-Profit Homes.

Observe all health and safety rules and work in compliance with the provisions of the occupational Health and Safety Act and its regulations

Our sites are located in North York and West Hill, Scarborough. Relief RSWs will be trained for and provided opportunities at both locations.

What You'll Bring to Our Team

• Applicants will have initiated post-secondary education or have a combination of post-secondary education and experience in the field of social services.
• Three years' experience in a similar type of position.
• Be knowledgeable on principles of Housing First, harm reduction, substance use, mental health, homelessness, and poverty.
• A demonstrated commitment to the mission values of availability, responsibility, adaptability, quality and dignity is essential.
• Understand and utilize approaches in person centered, anti-oppression, anti-racism frameworks and harm reduction principles.
• Valid CPR certification (or willingness to be certified).
• Valid driver's license and a vehicle is an asset.
• Committed to anti-racist/anti-oppressive practice and demonstrated commitment to the mission and values of Hospitality, Respect, Responsibility, Quality, and Spirituality.
• Fluency in a language in addition to English is an asset.
• Demonstrated understanding of workplace health and safety practices and understanding of an employee's responsibility under current legislation.

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Thank you for your interest in joining our team. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.