Residential Service Site Manager, YYC

BEUMER Group; Calgary; On-site; CAD 90,000 - 115,000; Full time

Job summary

A leading intralogistics company seeks a Baggage Handling System Manager in Calgary to oversee daily operations and lead a team while ensuring compliance with safety standards. The ideal candidate will have a strong background in airport operations, demonstrate excellent leadership skills, and possess technical expertise in automated systems. This position offers competitive salary and benefits, embodying a culture of safety and continuous improvement.

Benefits

Medical & Dental coverage

Registered Retirement Savings Plan (RRSP) with a generous match

Free Life Insurance for all employees

Generous amount of paid time off

Qualifications

• Minimum of 5 years of experience in airport operations or technical management.
• Experience supervising teams in complex systems.
• Ability to work in fast-paced and high-pressure environments.

Responsibilities

• Supervise daily operations of baggage handling systems.
• Lead troubleshooting efforts and maintenance schedules.
• Prepare performance reports and analyses.

Skills

Leadership

Communication

Problem-solving

Technical proficiency

Safety protocols knowledge

Education

Bachelor's degree in Engineering or Operations Management

Tools

Automated baggage handling systems

Job description

Supervise and manage the daily operation of the baggage handling system ensuring optimal performance safety and compliance with airport standards.

• Monitor baggage flow assess system efficiency and identify opportunities for improvement.
• Oversee BHS equipment including conveyors automated systems and sorters ensuring they operate at peak efficiency.
• Understand the contract deliverables and ensure our teams are exceeding these.
• Maintenance & Troubleshooting :

Work closely with the maintenance team to schedule and oversee preventive maintenance addressing minor repairs and ensuring all BHS components are fully operational.

• Lead troubleshooting efforts during operational disruptions and coordinate repairs with internal and external teams.
• Document and report any system downtime operational failures or significant issues to upper management.
• Ensure investigation into root cause investigation and prevention actions are documented and reviewed with the team and customer.
• Staff Management :

Supervise a team of BHS technicians Supervisors and other personnel ensuring they are properly trained and follow established safety procedures.

• Manage work schedules team performance and provide regular feedback.
• Promote a culture of safety teamwork and continuous improvement within the team.
• Implement continuous training and upskilling BEUMER personnel for advancement and succession planning.
• Compliance Safety and Security :

Ensure compliance with all safety and security regulations industry standards and airport policies related to the facilities and the baggage handling system.

• Conduct regular safety audits risk assessments and emergency drills to prepare for system failures or baggagerelated incidents.
• Ensure proper handling of hazardous materials and maintain compliance with airport security protocols.
• Ensure team training and understanding of reporting requirements of incidents and actions items to prevent reoccurrence.
• Coordination with Stakeholders :

Liaise with airlines ground handling companies security personnel and other relevant parties to ensure baggage handling meets operational standards.

• Act as the primary point of contact for any systemrelated issues acting as the intermediary between different teams and departments.
• Ensure procedures for baggage handling in emergency or contingency situations.
• Promote over communication to Airport Authorities and relevant stakeholders.
• Performance Reporting & Analysis :

Prepare and present regular reports on BHS performance including system uptime operational issues maintenance activities and staffing requirements.

• Analyze system performance data and recommend enhancements to improve efficiency reduce downtime and ensure a smooth flow of baggage and operation.
• Project Management :

Lead or assist in the implementation of BHSrelated projects including upgrades new installations or system expansions.

• Coordinate with external contractors engineers and vendors on capital projects related to baggage handling.
• Financial budgeting and reporting / business sense.

Qualifications : Qualifications :

• Education & Experience :

Bachelors degree in Engineering Operations Management or a related field (preferred).

• Minimum of 5 years of experience in managing or overseeing baggage handling systems airport operations or related technical environments.
• Experience in supervising teams and managing complex technical systems.
• Knowledge of airport operational standards safety procedures and regulatory requirements.
• Skills & Abilities :

Strong leadership communication and interpersonal skills.

• Excellent problemsolving skills with the ability to make decisions quickly and efficiently.
• Technical proficiency in the operation and maintenance of automated baggage handling systems.
• Ability to work under pressure and manage multiple priorities in a fastpaced environment.
• Strong knowledge of safety protocols and emergency response procedures in an airport setting.
• Able to lift up to 50 pounds work in a fastpaced environment while maintaining composure.
• Occasional travel to meet with contractors vendors or attend industry training sessions.
• Shift work may be required including nights weekends and holidays.
• Certifications & Licenses :

Must be able to obtain and maintain airport security clearance.

• Relevant certifications in airport operations safety or equipment management (preferred).

Additional Information :

BEUMER is an innovative intralogistics company where every employee is part of the family. Because our employees are our most important asset here are some of benefits we currently offer fulltime employees. And by the way no waiting period they start when you do :

• Medical & Dental coverage (Supplemental)
• Registered Retirement Savings Plan (RRSP) with a generous match because we care about your future
• Life Insurance is provided free for all employees
• Generous amount of paid time off

BEUMER is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race color religion gender national origin age disability veteran status or any other status protected under local provincial or federal laws. The Company offers accommodation as required in accordance with the applicable provincial human rights legislation. Please let the Company know if you require an accommodation in the interview and / or hiring process.

Remote Work : Employment Type :

Key Skills

Category Management,Instrument,Compensation,CRM,Airlines