Residential Mortgage Underwriter

EQ Bank | Equitable Bank; Toronto; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

Join a forward-thinking bank that challenges the traditional banking experience! As a Mortgage Underwriter, you'll play a vital role in transforming the mortgage process, ensuring efficiency while providing exceptional service. Collaborate with a dynamic team dedicated to innovation and excellence in the financial sector. This is a unique opportunity to leverage your mortgage expertise and contribute to a company recognized as one of Canada's top banks. If you're ready to embrace challenges and redefine banking, this role is for you!

Benefits

Competitive discretionary bonus

Market leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation policy

Annual professional development allowance

Comprehensive Career Development program

Virtual events for colleagues

Qualifications

• 2+ years of mortgage experience in the alternative mortgage market.
• Proficiency in MS Office, especially Word and Excel.

Responsibilities

• Review and negotiate mortgage applications efficiently.
• Provide top-notch customer service to brokers and clients.
• Maintain compliance with established lending guidelines.

Skills

Attention to detail

Time management

Analytical skills

Problem-solving skills

Communication skills

Multi-tasking

Decision-making under pressure

Customer service

Knowledge of AML & ATF practices

Organizational skills

Education

Post-secondary degree in financial field

Tools

MS Office (Word, Excel)

Job description

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Join a Challenger
Being a traditional bank just isn’t our thing. We are big believers in innovating the banking experience because we believe Canadians deserve better options, and we challenge ourselves and our teams to creatively transform what’s possible in banking. Our team is made up of inquisitive and agile minds that find smarter ways of doing things. If you’re not afraid of taking on big challenges and redefining the future, you belong with us. You’ll get to work with people who will encourage you to reach new heights. We like to keep things fun, ask questions and learn together.

We are a big (and growing!) family. Overall we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together we have over $125 billion in combined assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Mortgage Underwriter is responsible for negotiating, recommending, declining, and, in some instances, approving mortgage applications within established guidelines, to be secured by new or existing real estate. This must be done as efficiently as possible while exercising sound lending judgment and without compromising service and profitability.

The Work!

• On a daily basis, review received mortgage applications along with supporting documentation and negotiate terms with the mortgage broker, decline the applications, recommend the applications for approval and in some instances, approve the applications. Ensure that approved deals close as scheduled and as efficiently as possible by following up on outstanding conditions/documents and ensuring compliance with established guidelines. (50%)
• Follow up with brokers on a daily basis on issued mortgage commitments to ensure the efficient closing of mortgage files. (20%)
• On a daily basis provide the highest level of internal and external customer service while fielding mortgage broker inquiries and maintaining broker relationships. (20%)
• On a daily basis, provide underwriting expertise to mortgage brokers, clients and co-workers and maintain an up to date knowledge of company policies, procedures and products. (10%)

Let's Talk About You!

• Sound thinker with the ability to multi-task
• Excellent attention to detail
• Sound knowledge of AML & ATF practices
• Established and meticulous organizational skills
• Excellent time management, analytical and problem solving skills
• Ability to make decisions under pressure
• Proven ability to thrive in a constantly changing environment and to perform well in a high volume, high intensity environment
• Highly developed verbal and written communication skills with the ability to respond in a clear, concise and professional manner
• Displays pride in providing superb customer service
• 2+ years’ mortgage experience in the alternative mortgage market
• Proficiency in MS Office (mainly MS Word and Excel)
• Completion of a post-secondary degree preferably in a financial field
• Knowledge of fraud risk in the mortgage industry and the ability to address concerns relating to suspected misrepresentation is required

What we offer [For full-time permanent roles]

• Competitive discretionary bonus
• Market leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up while you care for your little one
• Generous vacation policy and personal days
• Virtual events to connect with your fellow colleagues
• Annual professional development allowance and a comprehensive Career Development program
• A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

The incumbent will be working hybrid and in office time will be spent working from Equitable Bank’s additional office space located at 351 King Street East, Toronto, ON.

Equitable Bank is deeply committed to inclusion. Our organization is stronger and our employees thrive when we honour and celebrate everyone’s diverse experiences and perspectives. In tandem with that commitment, we support and encourage our staff to grow not just in their career path, but personally as well.

We commit to providing a barrier-free recruitment process and work environment for all applicants. Please let us know of any accommodations needed so that you can bring your best self to the application process and beyond. All candidates considered for hire must successfully pass a criminal background check and credit check to qualify for hire. While we appreciate your interest in applying, an Equitable recruiter will only contact leading candidates whose skills and qualifications closely match the requirements of the position.

We can’t wait to get to know you!

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Transportation, Logistics, Supply Chain and Storage