Residential Mortgage Underwriter

EQ Bank | Equitable Bank; Calgary; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial institution in Calgary is looking for a Mortgage Underwriter to negotiate mortgage applications and maintain broker relationships. The ideal candidate has at least 2 years of mortgage experience in the alternative market and excellent communication skills. This full-time role offers competitive benefits, including a discretionary bonus and professional development opportunities.

Benefits

Competitive discretionary bonus

Market-leading RRSP match program

Medical, dental, vision, life, and disability benefits

Employee Share Purchase Plan

Maternity/Parental top-up

Generous vacation and personal days

Virtual team events

Professional development allowance

Qualifications

• Ability to multi-task with excellent attention to detail.
• Strong decision-making ability under pressure.
• Adaptability in a high-volume, dynamic environment.

Responsibilities

• Negotiate and recommend mortgage applications efficiently.
• Follow up with brokers on mortgage commitments.
• Provide high-level customer service to clients and brokers.
• Maintain knowledge of company policies and products.

Skills

Multi-tasking ability

Knowledge of AML & ATF practices

Organizational skills

Analytical skills

Excellent communication skills

Customer service pride

Mortgage experience

Proficiency in MS Office

Education

Post-secondary degree in a financial field

Job description

Join a Challenger

Being a traditional bank just isn’t our thing, so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there? With a talented team of inquisitive and agile challengers that break through the status quo. If you’re passionate about redefining the future of banking—while having fun—this could be your next big opportunity.

Our company continues to grow. Today, we serve more than 670,000 people across Canada through Equitable Bank, Canada's Challenger Bank, and have been around for more than 50 years. Equitable Bank's wholly-owned subsidiary, Concentra Bank, supports credit unions across Canada that serve more than six million members. Together, we have over $125 billion in assets under management and administration, with a clear mandate to drive change in Canadian banking to enrich people's lives. Our customers have named our EQ Bank digital platform (eqbank.ca) one of the top banks in Canada on the Forbes World's Best Banks list since 2021.

The Mortgage Underwriter is responsible for:

• Negotiating, recommending, declining, and, in some cases, approving mortgage applications within established guidelines, secured by real estate. This must be done efficiently, exercising sound judgment without compromising service and profitability. (50%)
• Following up with brokers on mortgage commitments to ensure timely closing of files. (20%)
• Providing high-level customer service to mortgage brokers, clients, and colleagues, maintaining relationships and responding to inquiries. (20%)
• Offering underwriting expertise and maintaining knowledge of company policies, procedures, and products. (10%)

Qualifications and Skills:

• Ability to multi-task with excellent attention to detail
• Knowledge of AML & ATF practices
• Strong organizational skills and time management
• Analytical and problem-solving skills, with decision-making ability under pressure
• Adaptability in a high-volume, dynamic environment
• Excellent communication skills, professional and clear
• Customer service pride
• At least 2 years’ mortgage experience in the alternative mortgage market
• Proficiency in MS Office (Word and Excel)
• Post-secondary degree in a financial field preferred
• Knowledge of mortgage fraud risks and concerns about misrepresentation

What we offer [For full-time roles]:

• Competitive discretionary bonus
• Market-leading RRSP match program
• Medical, dental, vision, life, and disability benefits
• Employee Share Purchase Plan
• Maternity/Parental top-up
• Generous vacation and personal days
• Virtual team events
• Professional development allowance and career growth opportunities
• The chance to join a top FinTech and innovate banking experiences

Equitable Bank is committed to inclusion. We support a barrier-free recruitment process and work environment. Please inform us of any accommodations needed during the process. All candidates must pass criminal and credit background checks. Only leading candidates will be contacted.

We look forward to meeting you!