Residential Lead Technician

Overhead Door Corporation; Delta; On-site; CAD 60,000 - 80,000; Full time

Job summary

Overhead Door Corporation is seeking a Residential Lead Garage Door Technician for their Vancouver Branch. This permanent role involves installing and servicing a variety of door types, requiring strong problem-solving skills and adherence to safety protocols. The successful candidate will enjoy a supportive work environment, comprehensive training, and excellent benefits as they build a long-term career.

Benefits

Competitive pay and excellent benefit plan

Support for obtaining CDI Certification

Comprehensive technical, safety and product training

Opportunity for long-term career growth

Excellent Health and Dental benefits

Qualifications

• Experience in a Service / Installation Industry.
• Experience servicing / installing overhead doors preferred.
• Valid Driver’s License is mandatory.

Responsibilities

• Install and service overhead doors including sectional and rolling doors.
• Communicate effectively with staff and coordinate on service needs.
• Perform physically demanding tasks in various weather conditions.

Skills

Problem Solving

Communication

Safety Mindset

Education

Relevant safety training and tickets

Job description

We have an immediate opening for a Residential Lead Garage Door Technician in our Vancouver Branch.Reporting to the Field Operations Manager, the Lead Technician will service and install overhead doors. This role is a permanent, full-time position. There is the possibility of on call and overtime.

Responsibilities

Responsibilities :

• Installing Sectional (includes FinDoor), Rolling steel, Fire Doors, High Speed Doors, Security Grilles, Roll Shutters, Bifold
• Servicing, and diagnose problems, provide solutions, and carry out required work on overhead doors
• Regularly communicate and coordinate with the scheduler on problem solving, provide solutions and required parts if needed.
• Welding for installation or repair if required
• Effectively assess job scope at the beginning of each job and note any discrepancies to your scheduler immediately- ie : product warranty, site conditions, and safety
• Out of town travel for installation and service work, not limited to weekdays
• Provide estimates for how many person-hours are required for a service call, and the cost to fix versus replace doors
• Must be able to lift at least 75 pounds or more depending on job scope (residential VS commercial)
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Complete all required paperwork daily and submitted on time at the end of each work day- ie : timesheets, FHLA’s, job workorder with clear notes and part #’s
• If needed, on the on-call rotation for Service
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol, and health assessment when requested for job specific sites without notice
• Valid Driver’s License and the ability to transport product on trailers and manlifts (on trailers) to and from sites safely
• Strong safety mindset
• Daily attendance and punctuality
• Accountable to making sure safety training and tickets are up to date and valid- clearly communicate to scheduler on required renewals- such as Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, etc)
• Execute on other duties or tasks within the operations department, as assigned

Qualifications

Qualifications :

• Experience in a Service / Installation Industry
• Experience in related trades or construction
• Possess a valid driver’s license
• CDI Certification is an asset but not a requirement
• Relevant safety training and tickets are an asset (such as OSSA Fall Protection, OSSA Elevated Work Platform, Standard First Aid, CSTS, BSO)
• Experience servicing / installing overhead doors is strongly preferred
• Wearing a hard hat and other PPE is mandatory for this safety sensitive role
• Must be able to lift up to 75 pounds
• Must be able to work outside in all different weather conditions, including cold and extreme heat. Lifting, pulling, climbing, standing, sitting, lying down, squatting and kneeling and managing equipment and tools required
• Must be able to successfully pass pre-employment screening requirements including drug, alcohol and health assessment
• Possess a valid drivers license and clean drivers abstract
• New hire candidates will be required to provide a current Driver’s Abstract at their own cost

We offer :

• A positive work environment with competitive pay and an excellent benefit plan
• Encouragement and support for our Technicians and Installers in obtaining CDI Certification
• Comprehensive technical, safety and product training provided
• Opportunity to build a long-term career with upward mobility
• Excellent Health and Dental benefits offered for full time employees