Residential Counsellor - Relief

The Salvation Army; Toronto; On-site; CAD 100,000 - 125,000; Full time

Job summary

A non-profit organization in Toronto is seeking a Residential Counsellor to provide support and advocacy for residents with developmental disabilities. The ideal candidate will have a Developmental Services Worker diploma, experience in program planning, and skills in behavior management. Responsibilities include advocating for residents, assisting with daily living skills, and ensuring a safe and supportive environment. Competitive hourly wage starting at $23.67 with wage increments based on agreements. Private transportation is a plus.

Qualifications

• Developmental Services Worker diploma or other equivalent degree/diploma related to human services preferred.
• 6‑12 month’s experience working with people who have developmental disabilities and/or mental health challenges.
• Experience in individual program planning preferred.
• Valid Standard First Aid certificate (including CPR) & NVCI completed or must be acquired in first three months.
• Training and/or experience in medication administration.
• Behaviour management skills.
• Ability to work independently and as part of a team to provide a supportive and nurturing environment.
• Computer skills (MS Office, internet, learning management system, etc.).
• Training and/or experience in personal care (i.e., assisting with G‑tube feedings, continence devices) is an asset.
• Training and/or experience in supporting individuals through ambulates, mobilizers, transfers are assets.
• Valid driver’s license and French‑language skills are assets.

Responsibilities

• Know and respond to safety and health care needs of residents.
• Act as a role model for all residents as reflected by appearance, behaviour and attitude.
• Provide support for residents’ personal development as decided through individual support planning (ISP).
• Advocating on residents’ behalf/facilitating self‑advocacy to community supports in collaboration with colleagues and other healthcare professionals.
• Ensuring learning opportunities are provided utilizing agency and community resources.
• Fostering independence in residents including supervising and assisting residents with meal preparation and clean‑up and other daily living skills.
• Administer medication as prescribed and according to policies and procedures.
• Support resident involvement in leisure activities (Christian education, bowling, special events, etc.).
• Complete/maintain resident records, shift reports and update communication book.
• Follow and promote the agency’s and site program goals and philosophy.
• Track, compile, analyse and make recommendations based on resident data.
• Adhere to site menu plan and food restrictions.
• Ensure the general site appearance is clean and tidy before the shift is completed.
• Maintain and account for use of site and resident monies, TTC tokens, taxi chits and household supplies, etc.
• Complete daily household routines as required (cooking, groceries, laundry and cleaning, etc.).
• Comply with the provisions of the Occupational Health & Safety Act and regulations.
• Adhere to agency’s Health & Safety policies and program.
• Complete daily walkthroughs/inspections of site as assigned.
• Report/complete and forward maintenance requisition forms to main office.
• Report accidents/injuries/workplace hazards in a timely manner.
• Responsible use of agency’s vehicles, equipment and property.
• Follow the principles of nonviolence crisis intervention philosophy.
• Adhere to standards, policies, procedures, values and philosophy of the organization.
• Maintain effective communication.
• Participate in meetings and staff development training at discretion of Manager and Administration.
• Make suggestions to improve efficiency, working conditions or procedures, as applicable.
• Represent the organization in a professional manner.

Job description

Who We Are

For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.

Mission Statement

The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.

Job Description

RESIDENTIAL COUNSELLOR, BROADVIEW VILLAGE

Statement of Purpose: To provide support & advocacy for residents in meeting goals and needs.

Accountable to: Manager, Residential Programs (CIC - for program needs as required).

Qualifications

1. Developmental Services Worker diploma or other equivalent degree/diploma related to human services preferred.
2. 6‑12 month’s experience working with people who have developmental disabilities and/or mental health challenges.
3. Experience in individual program planning preferred.
4. Valid Standard First Aid certificate (including CPR) & NVCI completed or must be acquired in first three months.
5. Training and/or experience in medication administration.
6. Behaviour management skills.
7. Ability to work independently and as part of a team to provide a supportive and nurturing environment.
8. Computer skills (MS Office, internet, learning management system, etc.).
9. Training and/or experience in personal care (i.e., assisting with G‑tube feedings, continence devices) is an asset.
10. Training and/or experience in supporting individuals through ambulates, mobilizers, transfers are assets.
11. Valid driver’s license and French‑language skills are assets.

Responsibilities

A – PROGRAM

1. Know and respond to safety and health care needs of residents.
2. Act as a role model for all residents as reflected by appearance, behaviour and attitude.
3. Provide support for residents’ personal development as decided through individual support planning (ISP).
4. Advocating on residents’ behalf/facilitating self‑advocacy to community supports in collaboration with colleagues and other healthcare professionals.
5. Ensuring learning opportunities are provided utilizing agency and community resources.
6. Fostering independence in residents including supervising and assisting residents with meal preparation and clean‑up and other daily living skills.
7. Administer medication as prescribed and according to policies and procedures.
8. Support resident involvement in leisure activities (Christian education, bowling, special events, etc.).
9. Complete/maintain resident records, shift reports and update communication book.
10. Follow and promote the agency’s and site program goals and philosophy.
11. Track, compile, analyse and make recommendations based on resident data.

B – HOUSEHOLD ORGANIZATION

1. Adhere to site menu plan and food restrictions.
2. Ensure the general site appearance is clean and tidy before the shift is completed.
3. Maintain and account for use of site and resident monies, TTC tokens, taxi chits and household supplies, etc.
4. Complete daily household routines as required (cooking, groceries, laundry and cleaning, etc.).

C – HEALTH & SAFETY

1. Comply with the provisions of the Occupational Health & Safety Act and regulations.
2. Adhere to agency’s Health & Safety policies and program.
3. Complete daily walkthroughs/inspections of site as assigned.
4. Report/complete and forward maintenance requisition forms to main office.
5. Report accidents/injuries/workplace hazards in a timely manner.
6. Responsible use of agency’s vehicles, equipment and property.
7. Follow the principles of nonviolence crisis intervention philosophy.

PHYSICAL EFFORT/DEXTERITY REQUIRED

The performance of the job requires bending / twisting / lifting of 50 lbs, considerable walking, standing, writing; computer work, and housekeeping.

WORK ENVIRONMENT

The incumbent’s work environment is typically in a group home facility. The incumbent works under generally agreeable conditions, with the following exceptions: exposure to dirt, bodily fluids, bodily waste; noise; dealing with angry and abusive people; verbal abuse; handling garbage; odours.

EXPOSURE TO HAZARDS

The incumbent may be exposed to risk of minor to moderate injury or illnesses due to the following: physical attacks by others (i.e., being attacked by a resident), exposure to infectious diseases, exposure to toxic chemicals, exposure to bodily fluids, sharp objects, other dangerous situations.

PRECAUTIONARY MEASURES

Universal Precautions, WHMIS Training, First Aid / CPR certification, Non‑Violent Crisis Intervention certification, Police/Criminal Reference Check – Vulnerable Sector Screening.

D – ORGANIZATIONAL

1. Adhere to standards, policies, procedures, values and philosophy of The Salvation Army and Broadview Village.
2. Maintain effective communication.
3. Participate in meetings and staff development training at discretion of Manager and Administration.
4. Make suggestions to improve efficiency, working conditions or procedures, as applicable.
5. Represent the organization in a professional manner.
6. Other duties as assigned.

Designation: Counsellor‑in‑Charge (C.I.C.)

Statement of Purpose: The C.I.C. oversees program needs in the absence of the Residential Manager.

A – SHIFT

1. Direct, delegate, coordinate, organize and ensure the completion of shift responsibilities.
2. Ensure relevant information is communicated.
3. In the event of staffing shortage, C.I.C. is responsible for the coverage of the succeeding shift until backup staff can arrive.
4. Ensure shift reports and program data are completed and incident reports are completed and forwarded to main office.
5. Ensure emergency procedures are followed.

Please sign below to indicate you have reviewed & accept this Job Description. I hereby acknowledge and accept the above conditions of my employment at The Salvation Army Broadview Village. I also agree to fulfill my job description and any authorized amendments made to it in the future.

Vulnerable Sector Check

An original copy of a current Vulnerable Sector Check (VSC) that is less than six (6) months old is required by your start date, and the results of the check must be acceptable to The Salvation Army in its sole discretion. The cost of the VSC is borne by the employee.

Compensation

The hourly rate for the Residential Counsellor position is set at $23.67, and wage increments are provided based on collective agreement language.

The target hiring range for this position is $23.67 to $25.78 with a maximum of $27.88. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

The Salvation Army will provide reasonable accommodation upon request. Please email [e-mail] if you have a need for any accommodation and we will be pleased to discuss this with you.