Residential Counsellor

MTW Employment Services; Greenstone; On-site; CAD 80,000 - 100,000; Part time

Job summary

A community resource center in Greenstone is seeking a Residential Counsellor for casual/on-call shifts. This role involves providing crisis support services for women affected by violence. Candidates must have a minimum Social Service Worker Diploma and excellent communication skills. The position includes independent crisis response and adherence to established policies. Applications are accepted until October 17, 2025.

Qualifications

• Vulnerable Sector Criminal Record Check required.
• Current First Aid and CPR certification necessary.

Responsibilities

• Provide crisis phone counselling and assistance with safety planning.
• Support safety planning for affected women and dependents.
• Utilize a trauma-informed approach in crisis interventions.

Skills

Good oral and written communication skills

Education

Minimum Social Service Worker Diploma or a 2-year college diploma in a human services program

Job description

Community Services Department, Geraldton Family Resource Centre, is seeking a Residential Counsellor.

Job Type: Casual/On Call, CUPE LOCAL 3045 Rate of Pay: $31.00/hr

The successful candidate will replace regularly scheduled Residential Counsellors who are absent due to illness, vacation, etc., and provide community-based emergency shelter and crisis support services for women and their dependents who have experienced, are at risk of experiencing or have been or are being affected by violence and/or abuse.

QUALIFICATIONS

• Minimum Social Service Worker Diploma or a 2-year college diploma in a human services program
• An equivalent combination of education, training and experience may be considered
• Vulnerable Sector Criminal Record Check
• Current First Aid and CPR
• Good oral and written communication skills

REPORTING RELATIONSHIP

Reports to the Director of Community Services

DUTIES AND RESPONSIBILITIES

• Provide crisis phone counselling, including assistance with safety planning, providing information on rights, options and available services, referrals, and system navigation
• Support safety planning for women and their dependents who are experiencing or at risk of experiencing or have been or are being affected by violence and/or abuse
• Utilize a trauma-informed approach within a harm reduction framework that respects a woman’s autonomy as well as their right to privacy and confidentiality
• Work independently to complete client intakes and assessments, discharge planning, safety planning and referrals while providing supportive counselling
• Work independently in responding to crisis calls on the 24-hour crisis line
• Work within established policies and procedures as outlined by the Ministry of Children, Community and Social Services and the Municipality of Greenstone

WORKING CONDITIONS AND HOURS OF WORK

Up to 84 hours, shift work (days and nights) which includes weekdays and weekends

The Municipality of Greenstone is an equal opportunity employer. Accessibility accommodations are available for all parts of the recruitment process. Applicants need to make their needs known in advance.

Applicants must apply in writing by no later than 4:30 p.m. on October 17, 2025, to Al Gordon, Director of Human Resources, at [e-mail] or Municipality of Greenstone Administration Office, PO Box 70, 1800 Main Street, Geraldton ON P0T 1M0