Residential Care Worker

Winnipeg Regional Health Authority (WRHA); Winnipeg; On-site; CAD 30,000 - 36,000; Full time

Job summary

Winnipeg Regional Health Authority (WRHA) is hiring Residential Care Workers in the Winnipeg region. The role focuses on client-centered care within WRHA facilities, requiring empathy, teamwork, and a respectful, supportive approach to residents and colleagues.

Workers must meet education and certification requirements, including CPR-C/AED and First Aid, and participate in ongoing professional development to support WRHA’s mission and standards of care.

Qualifications

• Excellent communication and interpersonal skills.
• Demonstrated ability to work well within an inter-disciplinary team.
• Ability to contribute to a positive team environment.
• Understanding of, and sensitivity to, culturally diverse populations.
• Proficiency with Microsoft Office, internet and email communications.
• Knowledge of the addictions field is required.
• English fluency is an asset, French and Indigenous languages are an asset.

Responsibilities

• Provide client-centered care and support to residents.
• Communicate respectfully with clients and staff in a professional manner.
• Maintain a safe, healthy, and nurturing environment for clients.
• Respond to client requests in a timely and flexible manner.
• Engage in supervision, training, and professional development activities.

Skills

Communication

Teamwork

Cultural sensitivity

MS Office

Addictions knowledge

English fluency

Education

High school diploma

Job description

Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

Position Overview

Reporting to the Men’s Services Leadership Team, Residential Care Workers provide client and facility support. These positions require a commitment to a client-centred philosophy and approach to the development and support of Winnipeg Regional Health Authority (WRHA) programs and client services.

• Ability to communicate respectfully and positively with clients and staff and presents self in an approachable and friendly manner.
• Demonstrate a genuine enthusiasm for client-centred care and demonstrates empathy and compassion.
• Commitment to fostering a safe, healthy and nurturing environment for clients.
• Exhibit the ability to respond to client requests in a responsible, timely and flexible manner.
• Demonstrate the ability to consider the needs of clients, other staff persons and the organization when making decisions within the role.
• Demonstrate enthusiasm for ongoing professional development activities and engages in reciprocal learning experiences with colleagues and supervisors.
• Recognize the importance of regular individual and team supervision meetings.
• Demonstrate active listening abilities, is coachable and responds positively to supervision.
• Demonstrate a strong commitment to personal and professional ethics, integrity and responsibility.
• Ability to manage own emotions and strong feelings; maintain a calm and tactful composure under a broad range of challenging circumstances; think clearly and stay focused under pressure.
• Demonstrates a commitment to the agency's mission, vision, values, and objectives.

Experience

• Suitable combination of education and experience working in a residential facility, addictions related employment experience and/or volunteer work.
• Experience working from a client centered perspective.

Education (Degree/Diploma/Certificate)

• Complete high school education, Manitoba standards, required.

Certification/Licensure/Registration

• Valid CPR-C with Automated External Defibrillator (AED) training and First Aid certification are required prior to beginning work.

Qualifications And Skills

• Excellent communication and interpersonal skills.
• Demonstrated ability to work well within an inter-disciplinary team.
• The ability to work within and contribute to a positive team environment.
• An understanding of, and sensitivity to, working with culturally diverse populations is essential.
• The ability to operate Microsoft software applications, internet and email communications.
• Knowledge of the addictions field is required.
• Fluency in English (the ability to communicate in aboriginal languages, including Ojibwe and Cree, as well as French is considered an asset).
• Knowledge of Indigenous customs, traditions, and beliefs will be considered an asset.

Physical Requirements

• Availability for shift work.

This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, Prairie Crocus Manor, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

Interviewed candidates may be called upon to participate in a skills assessment.

Any application received after the closing time will not be included in the competition.

We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.

Manitoba healthcare employers, in partnership with the Indigenous community, are committed to increasing the representation of Indigenous People within all levels of our workforce. Indigenous applicants are encouraged to apply and to voluntarily self-identify as being of Indigenous descent in their cover letter/application.

Salary: $21.608 , $22.279 , $22.952 , $23.669 , $24.434 , $25.198 , $25.975