Resident Services Administrative Assistant (Permanent Full-Time)- Villa Colombo Toronto

Extendicare Inc.; Toronto; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Resident Services Administrative Assistant to support its resident services team. This permanent full-time role involves a variety of administrative tasks, including file management, data input, and customer service. The ideal candidate will have strong organizational skills, proficiency in MS Office, and a commitment to providing excellent service to residents and staff. Join a collaborative environment where your contributions will enhance the quality of life for residents in long-term care. If you are ready to make a difference and have the necessary experience, we invite you to apply.

Qualifications

• Minimum one year of post-secondary education in office administration or equivalent.
• At least three years of office experience, including one year as an Administrative Assistant.

Responsibilities

• Respond to inquiries from residents, families, staff, and the public.
• Manage records and files, monitor supplies, and prepare reports.
• Provide administrative support to the Nursing Department.

Skills

MS Office

Time Management

Communication Skills

Organizational Skills

Multitasking

Bilingual (English and Italian)

Education

Post-secondary education in office administration

Tools

Visio

Job description

Internet service providers may also use other standard web-based technologies to analyze your movements while accessing the Website. These technologies help the Extendicare Group assess the effectiveness of product and service campaigns and marketing programs, customize services offered on or through the Websites, and determine the best use for website content, products, and services. Some of this information, including the IP address, may be stored on the Extendicare Group’s Internet service provider’s server logs for extended periods.

Resident Services Administrative Assistant (Permanent Full-Time) - Villa Colombo Toronto

Assist - Villa Colombo LTC (40 Playfair Ave), Toronto, ON

Full-time, posted 2 days ago, Requisition ID: R19899

Job Description

Department: Resident Services

Position: Resident Services Administrative Assistant

Hours: Weekdays 9:00 am - 5:00 pm (75 hrs biweekly). Weekends and evenings may be required.

Status: Permanent Full-Time

Start Date: ASAP

Reporting to the Assistant Director, Resident Services, the Resident Services Administrative Assistant supports resident services, staff, data input, file management, meeting minutes, reports, meetings, agendas, and maintains filing systems.

Experience & Education

• Minimum one year of post-secondary education in office administration or equivalent, with general clerical knowledge.
• At least three years of office experience, including one year as an Administrative Assistant.
• Proficiency in MS Office programs; experience with Visio is a plus.
• Experience in long-term care is an asset.

Competencies (Behavioral & Technical Skills)

• Strong computer skills, especially in Outlook, Word, Excel, PowerPoint; Visio experience is a plus.
• Excellent time management, multitasking, and organizational skills with high attention to detail.
• Excellent communication skills, tact, discretion, and judgment.
• Ability to work independently, anticipate needs, and work as part of a team.
• Knowledge of Long-Term Care or Healthcare is an asset.
• Understanding of and compliance with relevant health and safety legislation and policies.
• Criminal Record Check with Vulnerable Sector Screening (less than six months old).
• Proof of TB testing as per Public Health requirements.
• Compliance with provincial COVID-19 testing directives.
• Bilingual in English and Italian is an asset.

Responsibilities

• Respond to inquiries from residents, families, staff, and the public, providing excellent customer service.
• Develop, maintain, and analyze databases related to staff, residents, and statistics.
• Manage records and files, monitor supplies, and prepare reports.
• Participate in committees, take minutes, and handle correspondence.
• Utilize electronic systems effectively.
• Provide administrative support to the Nursing Department, including mail processing, supply management, filing, data entry, and minute-taking.
• Follow resident safety principles, safe work practices, and organizational policies.
• Other duties as assigned.

Submit your Resume and Cover Letter to: [e-mail]