Resident Manager (Two-person Team)

MetCap Living Management Inc; Ottawa; On-site; CAD 80,000 - 100,000; Full time

Job summary

A property management company is seeking a full-time Resident Manager (in a two-person team) for a property in Kingston. Responsibilities include daily physical and administrative duties such as checking safety systems, handling tenant inquiries, and processing rental payments. The role offers competitive salary, health benefits, and training opportunities for career advancement.

Benefits

Competitive full-time salary

Mobile phone

Health benefits package

Annual bonuses

Training in all areas of responsibility

Opportunity for career development

Qualifications

• Experience in cleaning and maintenance preferred.
• Strong customer service skills are essential.
• Ability to lift up to 50 lbs as needed.

Responsibilities

• Check life safety systems and complete fire log book.
• Collect and process rental payments.
• Inspect boiler and electrical rooms.
• Coordinate and schedule trades and suppliers.
• Respond to tenant inquiries.

Skills

Cleaning experience

Maintenance skills

Customer service skills

Ability to work in a team

Job description

Resident Manager – Two person team

MetCap Living Management Inc. is one of the largest private third-party property managers, specializing in multi-residential property management. We are a growth-oriented company with headquarters in Toronto, Ontario, and operations across British Columbia, Ontario, Quebec, Nova Scotia, and New Brunswick.

We are seeking a Building Resident Manager (two-person team) for one of our properties in Kingston. This full-time position offers apartment benefits, health benefits, and training opportunities.

Physical Duties Daily:

1. Check life safety systems and complete fire log book.
2. Inspect boiler and electrical rooms and supply inventory.
3. Inspect parking levels and exterior grounds.
4. Inspect floors and grounds and document deficiencies.
5. Clean, mop, and clear debris from refuse chute.
6. Clean all elevator landings, lobby, back lobby/moving room, laundry room, parking level entrances, elevators, and equipment.
7. Exterior cleanup.
8. Complete snow logs during winter.
9. Change garbage bins in the compactor room.
10. Clean and perform maintenance in vacant suites.
11. Review and complete repair requests.

Administrative Duties Daily:

1. Collect and process rental payments.
2. Deposit cheques at the bank.
3. Coordinate and schedule trades, suppliers, and contractors with approved P.O.s.
4. Update in-suite maintenance schedules.
5. Process correspondence.
6. Prepare P.O.s for approval and receive completed work.
7. Send P.O.s to Accounts Payable.
8. Answer tenant inquiries.
9. File documentation.
10. Prepare and complete inspections.
11. Deliver tenant notices and communicate with tenants.
12. Lift up to 50 lbs as needed.

What MetCap Offers:

• Competitive full-time salary
• Mobile phone
• Health benefits package
• Annual bonuses
• Training in all areas of responsibility
• Opportunity for career development

Preferred Requirements:

• Cleaning experience
• Maintenance skills
• Customer service skills
• Ability to work in a team environment
• Strong maintenance and customer service skills are assets

We thank all applicants; only those selected for an interview will be contacted.

MetCap Living Management Inc. is committed to accommodating applicants’ needs under the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. If you require disability-related accommodations during the recruitment process, please contact us via email.