Resident Field Service Technician (North Bay, ON)

Toromont Cat; Greater Sudbury; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading heavy equipment service provider in Canada is seeking a Resident Field Service Technician to provide exceptional service on customer sites. The ideal candidate will have a strong mechanical background, a positive attitude, and the ability to build trusted relationships. Experience in heavy equipment repair and a valid driver's license are required. Join a company that values safety, growth, and a strong customer commitment.

Benefits

Competitive total rewards including wages and benefits

Flexible work schedules

Opportunities for continuous learning and growth

Qualifications

• Minimum 3 years of experience in repair and service of heavy equipment.
• A valid Driver’s Licence (DZ Licence preferred).
• 421A or 310T trade licenses are a strong asset.

Responsibilities

• Provide superior service and product expertise on customer site.
• Diagnose mechanical problems using Caterpillar testing equipment.
• Maintain communication and trusted customer relationships through site visits.

Skills

Mechanical problem diagnosis

Positive attitude

Strong work ethic

Safe work behaviours

Education

Post Secondary education in heavy equipment mechanics

Job description

Toromont Cat is looking for a Resident Field Service Technician, Heavy Equipment to go directly to customer site (North Bay, ON) in a Toromont Service truck and provide superior service and product expertise to maintain high standards that ensure repairs are completed in a timely manner with the utmost integrity.

As a Toromont Cat Field Service Technician, YOU will experience:

• Working within one of the safest organizations in the industry where your safety and well-being are our most important priority
• Working for the best in class equipment dealer and with the premium Caterpillar brand
• Opportunities to continuously Learn, Grow and Develop with our Toromont team through our internal Training teams that are geared for your success
• Competitive total rewards including: wages, benefits, and premiums (as eligible)
• An opportunity for flexible work schedules and opportunities across multiple locations across Eastern Canada
  
  

In a typical day, YOU will:

• Possess a strong work ethic and a positive attitude to get the job done right and on time.
• Demonstrate safe, environmentally sound and healthy work behaviours at all times, in support of Toromont’s Health and Safety Culture
• Diagnose mechanical problems using Caterpillar testing equipment and leveraging top tier technical skills
• Maintain quality workmanship to repair Caterpillar equipment within the established time standards out in the field Maintain excellent communication and trusted customer relationships through regular on site visits
  
  

Must-haves for this role:

• Post Secondary education in a field related to heavy equipment mechanics, truck and coach mechanics or a related technical trade
• Minimum 3 years of experience in repair and service of heavy equipment both in the shop and in the field
• A valid Driver’s Licence (DZ Licence preferred)
• 421A or 310T trade licenses (a strong asset)
  
  

About Toromont Cat

With over 4,000 employees and 56 locations from Manitoba to Newfoundland, Toromont Cat has a proven track record, industry knowledge, dealership infrastructure, and service mindset to ensure our Construction, Mining, and Power Generation customers succeed. At Toromont Cat, work is built around people's strengths, our products, technology and an outstanding customer experience and through our strong partnership with Caterpillar , Toromont Cat takes care of our employees who take care of our customers! When you join our team, you become a member of the Toromont family. Your success is our success!