Resident Crisis Worker - Full Time Temporary Night Shift

Beendigen; Thunder Bay; On-site; CAD 27,000 - 39,000; Full time

Job summary

Beendigen Anishinabe Women's Crisis Home in Thunder Bay invites applications for a Resident Crisis Worker. This full‑time temporary night position (midnight–8am) supports residents in a crisis home, with a 40‑hour work week and rotating Sundays to Saturdays.

The worker will provide crisis intervention, work within Anishinabe teachings, maintain records, and collaborate with the Program Supervisor to ensure safety and respectful care.

Qualifications

• Social Service Worker Diploma or comparable diploma with relevant experience.
• Experience providing services to Anishinabe women and children.
• Knowledge of Anishinabe culture, tradition, language and Anishinabe community.
• Demonstrated commitment to the Violence Against Women sector.

Responsibilities

• Provide crisis intervention and support to residents.
• Enter and maintain resident information in the Crisis Home database.
• Facilitate resident programming and documentation.

Skills

Counselling

Group facilitation

Interpersonal skills

Written communication

Cultural sensitivity

Conflict management

Team collaboration

Time management

Education

Social Service Worker Diploma

Job description

Resident Crisis Worker Full Time Temporary (March 31st, 2026) Night Shift (Midnight - 8am)

Position Title: Resident Crisis Worker Full Time Temporary (March 31, 2027)

Hours of work: 40 hours per week, Rotating Sunday to Saturday, 12am-8am

Salary: $24.16/hr

Position Summary

The Resident Crisis Worker is responsible for the provision of crisis intervention and support services to women and dependents living in a residential setting. These services and programs are offered within the organization’s Anishinabe Health and Wellness Framework.

Key Responsibilities/Duties

• To work from a holistic perspective, utilizing the teachings of the medicine wheel and Seven Grandfather Teachings.
• To utilize Elders for teachings, healing and guidance.
• To take personal responsibility to increase sensitivity, awareness and implementation of Beendigen’s cultural teachings and organizational practices in both professional conduct and work-related deliverables.
• To be prepared to work in conjunction with the philosophy and mandate of the Organization.
• To provide a safe, nonjudgmental and empowering environment to victims of violence.
• To notify Program Supervisor of any unusual cases, irregularities, accidents, illnesses or repairs.
• To answer the telephone and/or Crisis Line, respond with empathy and provide crisis intervention when necessary.
• To maintain all standards of health and safety for the protection of residents and staff.
• To complete the admission of residents into the Crisis Home including all program documentation.
• To correctly enter and maintain information in the Crisis Home database.
• To maintain a case plan for each resident and follow through on the completion of their plan.
• To facilitate resident programming.
• To provide written program information and documentation as requ-ired by the Crisis Home Supervisor or Executive Director.
• To work with residents to maintain a neat and sanitary environment at all times.
• General housekeeping duties, this may include laundry, dusting, disinfecting and preparing bedrooms.
• To prepare/cook meals for the residents in the Crisis Home when the Cook is unable to do so.
• To assist or provide child care as needed.
• To participate as a team member in achieving the goals and objectives of the Organization.
• To constructively participate in all team meetings, seminars and staff training sessions as required.
• To follow confidential handling of resident information as dictated by Privacy Legislation.
• To ensure Health and Safety compliance in the workplace by following policies, procedures and best practices and reporting any unsafe environments.
• To perform other related duties as assigned by the Program Supervisor/On-call.
• To adhere to all policies, procedures and ensure adherence to program Best Practices. To preserve confidentiality of all residents, clients, staff, students, volunteers and agency information.
• To represent the organization in a positive and professional manner at all times.
• The above statements are the general functions of the position, and should not be interpreted as a detailed description of all the work requirements that may pertain to the job.

Key Selection Criteria

Required

• Social Service Worker Diploma or comparable diploma with relevant experience and/or training.
• Demonstrated experience providing services to Anishinabe women and children.
• Knowledge of Anishinabe culture, tradition, language and Anishinabe community.
• Demonstrated commitment to the Violence Against Women sector.

Preferred

• Experience working in an Indigenous organization.
• Ability to speak Ojibway, Oji-Cree or Cree.

Knowledge, Skills and Abilities

• Experience in one-on-one counselling and group facilitation.
• Extensive knowledge and experience in individual and group work and family violence issues.
• Ability to view situations free from personal values, interests, beliefs, or judgment.
• To identify and manage group dynamics and promote a positive peer environment.
• Ability to handle difficult situations and distance oneself from resident’s problems or emotions.
• Excellent oral and written communication skills.
• Knowledge about sensitivity to cultural differences and various economic backgrounds.
• Ability to act quickly and appropriately in situations of conflict in a direct, non-confrontational way.
• Strong interpersonal skills.

Working Conditions

Resident Crisis Workers usually work in an office and residential setting, but the mission of the organization may sometimes take them to non-standard workplaces.

Resident Crisis Workers work 40 hour work week rotating shifts; Monday to Friday, but additionally may work weekends and overtime hours.

Employment is subject to

• Providing a successful Police Records Check (Vulnerable Sector).
• Must be willing to work Flexible hours of work (40hrs/wk.)
• Ability to work overtime with paid compensation.
• Ability to work shift work
• Must sign Oath of Confidentiality.
• First Aid and CPR Certification.
• Mental Health First Aid Certification.
• Must have a valid Class “G” Driver’s license, use of an automobile with appropriate insurance coverage

Beendigen Anishinabe Women's Crisis Home and Family Healing Agencywelcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.