Resident Caretaker

Onni Properties; Vancouver; On-site; CAD 41,000 - 63,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits package

Extended health care

Dental care

Vision care

Life insurance

Critical illness insurance

Annual education allowance

Generous referral program

Team building events

Local discounts

Free gym access

Friends and family rates

Job summary

Onni is seeking a Property Manager to support tenants within a dynamic Vancouver portfolio. You will build relationships with residents and vendors, respond to emergencies, and ensure compliance with tenancy regulations.

The role emphasizes daily inspections, caretaking of common areas, rent collection, and timely communication. Ideal candidates have customer service experience and previous building management exposure.

Qualifications

• Customer service experience is required.
• Ability to read, write and speak English.
• Basic computer and smartphone operation.
• Previous Building Manager/Operator experience is preferred.

Responsibilities

• General: Ensure adherence to company and property rules by tenants; Enforce Residential Tenancy Act regulations; Attend to emergencies promptly; Collect and review maintenance requests; Maintain good communication with tenants.

Skills

Customer service experience

Excellent email correspondence

English language proficiency

Basic computer and smartphone skills

Job description

Job Description

Are you up passionate about supporting tenants? Our dynamic portfolio awaits a customer focused team player like you! At the forefront of this role is the chance to build meaningful relationships with residents and vendors. As a Property Manager, each day brings new learning opportunities. If you're eager to jump right into a fast-paced environment and contribute to the experience of our tenants, explore this opportunity! It may be everything you've been looking for.

Perks & Benefits

• Competitive pay & a Comprehensive Benefits Package.
• Benefits include company-paid extended health care, dental care, vision care, life insurance, critical illness, and critical life insurance.
• Annual Education Allowance
• Generous Referral Program
• Fun & collaborative company culture with lots of team building events
• Local discounts to restaurants, clothing stores, personal training, and more
• Free access to a fully equipped gym
• Friends and Family rates for hospitality brands.

What You Will Do

General

• Ensure adherence to company and property rules by tenants.
• Enforce Residential Tenancy Act regulations.
• Attend to emergencies promptly.
• Collect and review maintenance requests from tenants.
• Maintain good communication and responsiveness with tenants.

Property Inspection and Security

• Daily and nightly property inspections.
• Report vandalism and damage.
• Monthly unit inspections.
• Secure common area amenities and facilities.
• Check operational status of equipment and furniture.

Caretaking

• Clean common areas thoroughly.
• Maintain cleanliness and security in underground garage/basement.
• Keep storage areas and rental office tidy.
• Ensure cleanliness and security in mechanical rooms.
• Maintain cleanliness and functionality of lobbies and entrances.
• Clean vacated suites and ensure move-out requirements are met.
• Maintain cleanliness and appearance of the building exterior.

Rental Responsibilities

• Handle rental inquiries and conduct showings.
• Complete move-in and move-out condition reports accurately.
• Collect rent and deposits, follow up on late payments.
• Process Residential Tenancy Act notices and ensure compliance.

What You Will Bring

• Excellent email correspondence
• Able to read, write and speak English
• Basic operations of a computer and smart phone
• Customer service experience
• Previous Building Manager/Operator or related field experience

Salary Range

$41,000.00 to $62,500.00 CAD

About The Company

Onni For over half a century, Onni has been building communities for people to live, work, and play. Our success reflects our commitment to our employees and partners, and our dedication to quality construction, innovation, sustainability, and customer satisfaction. Our expertise expands across North America, with offices in Vancouver, Toronto, Los Angeles, Seattle, Phoenix, and Chicago.

AI Use

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.