Resident Care Coordinator

Government of Northwest Territories; Yellowknife; On-site; CAD 30,000 - 60,000; Full time

Job summary

A government authority in Canada is seeking a Resident Care Coordinator to oversee nursing care in Long-Term Care and Extended Care facilities. This role requires a Bachelor of Science in Nursing and substantial experience in nursing, particularly in long-term settings. The successful candidate will lead and support staff, manage emergencies, and ensure high-quality care for residents. Join us in making a difference in healthcare delivery in the Northwest Territories.

Qualifications

• 5+ years of relevant nursing experience, including 1 year in Long-Term Care.
• Eligibility for registration with CANNN required.
• Hold a vulnerable sector check with the RCMP.

Responsibilities

• Lead responses to emergencies and manage sensitive issues.
• Guide and support staff in facility operations.
• Monitor nursing care for high-acuity residents.
• Coaching staff and participating in quality improvement initiatives.
• Educate residents and families about care plans.

Skills

Leadership

Crisis Management

Patient Advocacy

Quality Assurance

Education

Bachelor of Science in Nursing (RN)

Job description

Department: Northwest Territories Health and Social Services Authority

The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.

Job Information

Are you a seasoned Registered Nurse ready to lead with compassion, confidence, and clinical excellence? As the Resident Care Coordinator (RCC) you will provide leadership across Long Term Care and Extended Care facilities, ensuring safe, ethical, and high-quality care, especially during off-hours. This role combines clinical expertise, mentorship, and emergency response in a dynamic care environment.

This is a high-impact role for someone who thrives in dynamic environments and values teamwork, integrity, and resident-centered care.

This competition is to fill TWO Positions: One Full-Time Indeterminate position and One Part-Time one year Term

Key Responsibilities

The role serves as a key operational leader within a long-term care (LTC) and extended care (EC) facility, acting as an agent of the Chief Operating Officer (COO). The incumbent is responsible for:

• Crisis Management & Risk Oversight: Leading responses to internal emergencies, coordinating with emergency services, documenting high-risk incidents, and managing sensitive or urgent issues.
• Staff Leadership & Facility Operations: Guiding and supporting staff, managing admissions and staffing based on resident needs, and ensuring compliance with territorial standards and admission protocols.
• Resident Care Delivery: Providing and monitoring direct nursing care for high-acuity residents (Levels 3-5), advocating for resident dignity and autonomy, and ensuring ethical and individualized care.
• Professional Development & Quality Assurance: Coaching staff, fostering a learning environment, participating in committees and quality improvement initiatives, and aligning care with established standards and models.
• Resident & Family Education: Assessing educational needs, developing resources, and facilitating understanding of care plans during admission, transfer, or discharge.

Key Qualifications

• A Bachelor of Science in Nursing (RN) AND Five (5) years of relevant experience including One (1) year in Long-Term Care, or Extended care setting
• OR
• A Registered Nurse AND Ten (10) years of relevant experience including One (1) in Long-Term Care, or extended care setting

Additional Requirements

• Must be eligible for registration with CANNN and obtain registration before employment
• Hold a vulnerable sector check with the RCMP

GNWT Inquiries

Inquiries Only:

Health Recruitment
Department of Finance
Government of the Northwest Territories
YELLOWKNIFE CENTRE 5TH FLOOR
BOX 1320 YELLOWKNIFE NT X1A 2L9
Tel [phone] Extension 14106
Fax[phone]
[e-mail]

Note: If you do not receive electronic notification confirming receipt of your application, please follow up via telephone.