Resident Building Manager

Jobtailor; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

Wesgroup is seeking an experienced property manager to oversee residential operations in the Vancouver area. You will handle leasing, tenant relations, and daily building maintenance while ensuring safety and compliance.

The role covers coordination with contractors, budgeting tasks, and after-hours incident response in a dynamic rental portfolio. Join a team focused on exceptional service, accurate record-keeping, and a proactive approach to preventative maintenance and capital projects.

Qualifications

• 2+ years of experience in residential property management or related field.
• Strong knowledge of the Residential Tenancy Act and housing regulations.
• Experience leasing residential properties and managing resident relations.
• Ability to coordinate contractors and maintenance activities.
• Excellent organizational and communication skills.

Responsibilities

• Deliver exceptional customer service and respond to resident inquiries and service requests.
• Foster positive resident relationships and a welcoming community environment.
• Market and lease available suites, conduct showings, screen applicants, and complete tenancy documentation.
• Coordinate move-in and move-out inspections and maintain resident records.
• Monitor HVAC, electrical, plumbing, life-safety systems and notify management of major repairs.
• Manage building operations, maintenance projects, and vendor relationships.
• Prepare incident reports and respond to after-hours emergencies.

Skills

Customer Service

Property Management

Tenant Relations

Contractor Coordination

Budgeting/Bookkeeping

HVAC/Electrical/Plumbing

Yardi/Yuhu

Communication Skills

Team Collaboration

Tools

Yardi

Yuhu

Building Access Systems

Enterphone Systems

Job description

• Deliver exceptional customer service and respond to resident inquiries and service requests
• Foster positive resident relationships and a welcoming community environment
• Market and lease available suites, conduct showings, screen applicants, and complete tenancy documentation
• Facilitate credit and reference checks through Yuhu
• Coordinate move-in and move-out inspections and maintain resident records
• Manage amenity room and elevator bookings and conduct inspections
• Oversee day-to-day property operations and common-area and building-system maintenance
• Conduct building inspections and identify preventative maintenance opportunities
• Coordinate building deficiencies, repairs, and maintenance projects
• Perform minor repairs, touch-up painting, cleaning, and general maintenance
• Manage contractor, trade, and service-provider relationships
• Monitor HVAC, electrical, plumbing, mechanical, and structural systems
• Notify Property Management of major repairs and capital maintenance needs
• Collect, reconcile, deposit, and record rent payments, arrears, and resident charges
• Maintain building accounts, records, documentation, inventory, and supplies
• Ensure compliance with the Residential Tenancy Act and applicable legislation
• Issue breach and eviction notices and attend arbitration hearings
• Maintain building security and resident, visitor, and contractor safety
• Administer the Building Emergency Response Plan and test emergency systems monthly
• Prepare incident reports and respond to after-hours emergencies
• Manage building access systems, suite fobs, and enterphone systems
• Provide vacation relief coverage across Wesgroup’s residential rental portfolio
• Collaborate with Property Management and internal teams
• Perform additional assigned duties

Requirements

• 2+ years of experience in residential property management, building operations, hospitality, or a related customer-facing environment
• Strong knowledge of the Residential Tenancy Act and applicable housing regulations
• Exceptional customer service and relationship-building skills
• Experience leasing residential rental properties and managing resident relations
• Experience coordinating contractors, trades, and maintenance activities
• Working knowledge of HVAC, electrical, plumbing, and life-safety systems
• Experience with Yardi and Yuhu is considered an asset
• Strong organizational, time management, and problem-solving skills
• Excellent verbal and written communication skills
• Bookkeeping, accounting, or administrative experience is considered an asset
• Ability to work independently while contributing effectively in a team environment
• Demonstrated professionalism, discretion, and ability to maintain confidentiality
• Ability to work evenings and weekends when required
• Physically capable of painting, cleaning, bending, kneeling, pushing, pulling, and lifting up to 50 lbs.

Core Competencies

Demonstrates expertise in residential property management, including leasing, tenant relations, and compliance with the Residential Tenancy Act. Proficient in coordinating maintenance activities and managing building operations while ensuring exceptional customer service and safety.

Highest-signal resume keywords

• Residential Property Management
• Customer Service
• Residential Tenancy Act Knowledge
• HVAC Systems Management
• Yuhu Experience

ATS Optimization Keywords

Hard Skills

• Leasing Residential Properties
• Building Inspections
• Preventative Maintenance
• Bookkeeping
• Contractor Coordination
• Minor Repairs
• Time Management
• Problem-Solving
• Documentation Management
• Emergency Response Planning

Soft Skills

• Relationship-Building
• Organizational Skills
• Communication Skills
• Professionalism
• Discretion

Industry Keywords

• Residential Rental Properties
• Housing Regulations
• Building Operations
• Maintenance Activities
• Safety Compliance

Tools & Technologies

• Yardi
• Yuhu
• Building Access Systems
• Suite Fobs
• Enterphone Systems