Resident Assistant (Houseperson) - Full Time

FAIRMONT; Whistler; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated full-time team member to join their vibrant community in Whistler. This role offers the chance to provide exceptional service in a stunning outdoor environment, ensuring the comfort and satisfaction of guests and owners alike. You will be responsible for maintaining cleanliness, assisting with repairs, and ensuring safety in outdoor areas. With a focus on teamwork and a commitment to excellence, this position promises a rewarding experience in a supportive culture that values work-life balance and personal growth. Join a team that celebrates the beauty of nature and the joy of service!

Benefits

Extended Health Benefits

Wellness Benefit allowance

Employee benefit card

Learning programs

Team culture engagement opportunities

Access to outdoor activities

Qualifications

• Strong service focus and ability to work in fast-paced environments.
• Excellent communication and teamwork skills essential for success.

Responsibilities

• Provide professional and engaging service to guests and owners.
• Maintain cleanliness of public areas and assist with inventory control.
• Perform snow removal and ensure safety of outdoor areas.

Skills

Service focused behavior

Ability to work under pressure

Excellent communication skills

Teamwork

Detail orientation

Reliability

Education

Canadian Driver's License

Tools

General maintenance tools

Job description

Company Description

Ideally located alongside the World Cup Dave Murray Downhill on Whistler Mountain is Fairmont Heritage Place, At Nature's Door, Whistler - an exclusive residential community offering three to four bedroom homes and year-round access to British Columbia's most spectacular outdoor experiences. At Fairmont Heritage Place, Nature's Door, owners enjoy luxury amenities and the unparalleled service that only Fairmont can deliver.

APPLICANTS MUST BE IN THE SEA TO SKY AREA. HAVING A VEHICLE IS RECOMMENDED DUE TO OUR SLOPESIDE LOCATION.

PLEASE ONLY APPLY IF YOU ARE CURRENTLY LIVING IN THE AREA WITH SECURED HOUSING. UNFORTUNATELY WE DO NOT HAVE STAFF ACCOMMODATION & CANNOT OFFER VISA SPONSORSHIP.

LOOKING FOR A FULL TIME TEAM MEMBER, IDEALLY LONG TERM. FRIDAY TO TUESDAY WITH A MIX OF SHIFTS.

Job Description

What you will be doing:

• Provide professional, friendly, prompt and engaging service.
• Complete service and repair duties of homes and public areas.
• Maintain cleanliness of all public areas including the lodge, health club, spa, change rooms, washrooms, and pool area.
• Maintain appropriate linen and supply inventory.
• Snow removal and ensure parking lots, driveways, and walkways are kept safe and clear of snow at all times.
• Monitor home and supply inventories and assist with purchasing and inventory control.
• Drive Owners and Guests in the shuttle.
• Comply with Fairmont Hotels & Resorts policies and procedures.

Qualifications

Your experience and skills include:

• Service focused behavior is essential.
• Ability to work well under pressure in a fast-paced environment.
• Excellent communication skills and a professional presentation.
• Ability to work cohesively as part of a team.
• Canadian Driver's License in good standing.
• General handyperson / maintenance skills are an asset.
• Detail orientation.
• Highly responsible & reliable.

Additional Information

What is in it for you:

• Work-life balance with unparalleled access to the outdoors right outside the door.
• AMAZING Extended Health Benefits program for full-time staff and their families.
• Incredible team culture with many engagement opportunities.
• Wellness Benefit allowance for full-time staff.
• Employee benefit card offering discounted rates in Accor worldwide.
• Learning programs through our Academies.
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility initiatives.