Resident Area Clerk, Part Time, Nursing Administration

Job Code:

16814

Status

: Part Time

Location

: Providence Manor

Union

: LiUNA

Wage

: $24.41 - $26.29

Posting Period

: April 17, 2025 - April 23, 2025

The Resident Area Clerk will support the safe, efficient, and effective operations of the Resident Home Area by providing quality clerical support. In collaboration with the Charge Nurse, the Resident Area Clerk will work under the direction of the Director of Care.

Skills and Qualifications

• Two-year Office Administration or Health Services (Medical Office Administration) Diploma or equivalent combination of education and healthcare clerical experience
• Successful completion of a medical terminology course is preferred

Position Responsibilities

• Acts as the first point of contact for Resident Home Areas, welcoming guests, answering telephones, redirecting calls, and taking messages
• Completes processes regarding resident transfer, admission, discharge, death, activities, leave of absence, and program or clinician changes
• Responds to routine inquiries from residents and families, referring urgent matters appropriately
• Communicates with staff and managers about issues or questions from families, care providers, or community partners in a timely manner
• Handles visitor requests while maintaining confidentiality and privacy
• Adheres to organizational policies and legislation regarding patient information access and distribution
• Coordinates with Admission Coordinator and community partners for resident transition support
• Ensures resident records are complete, securely stored, and accessible to healthcare providers
• Schedules and coordinates appointments, transportation, escorts, and meetings as needed

Why Work at Providence Manor

• A long-term care home specializing in dementia and veteran care
• Committed to a person- and family-centered approach
• Competitive salaries with benefits in lieu
• Group Retirement Pension Plan
• Orientation tailored to new hires
• Focus on a healthy workplace and quality culture
• Employee and Family Assistance Program
• Opportunities for education, mentorship, and bursaries
• Affiliated with Queen’s University, St. Lawrence College, and other institutions
• Located in downtown Kingston