Reserve Engineer (On-site) - Edmonton Alberta, Canada

Cobalt Robotics; Edmonton; On-site; CAD 60,000 - 80,000; Full time

Job summary

Cobalt Robotics seeks a Reserve Engineer to join their rapid-response team, responsible for addressing hardware failures and assisting with robot deployments. This role is key for ensuring customer satisfaction and operational success, requiring strong communication and an interest in technology.

Qualifications

• Familiarity with hardware assembly/disassembly.
• Excited about robotics, AI, and machine learning.
• Available for flexible/on-call hours.

Responsibilities

• Learn and troubleshoot robot hardware.
• Communicate technical and non-technical issues.
• Assist with field projects and robot deployments.

Skills

Customer service

Communication

Robotics

Hardware assembly/disassembly

Education

Associate degree or higher

Job description

About Cobalt Robotics:

www.cobaltrobotics.com

Cobalt Robotics utilizes a combination of human expertise, robotic technology, and omni solutions to effectively resolve security incidents. Our dedicated team patrols and monitors sites 24/7 to prevent break-ins, identify leaks, and provide visibility over assets and data.

Backed by investors like Sequoia, Bloomberg Beta, and Coatue, Cobalt was recognized as one of the Best Places to Work in 2019.

We seek individuals eager to make an impact, known for engineering excellence, progress, and customer dedication.

About The Role: The Reserve Engineer (RE) is knowledgeable in computer hardware and provides top customer service. Serving as Cobalt's "boots on the ground," the RE is part of our rapid-response team for hardware failures at client sites. Occasionally, REs assist with field projects and new robot deployments. This is not a remote position.

What You'll Do:

• Learn our robot hardware (training provided).
• Communicate with technical and non-technical teammates about repairs and projects.
• Address and resolve hardware failures safely and promptly.
• Assist with field projects and robot deployments.
• Be dispatched to client sites 1-3 times a month (more possible).
• Report to a Regional Project Manager.

You're a Great Candidate If:

• You are excited about robotics, AI, machine learning, and eager to learn.
• You are familiar with hardware assembly/disassembly (tools provided).
• You know computer hardware and electrical components (training provided).
• You communicate well and are comfortable on platforms like Slack, Google Meet.
• You are available Mon-Fri, 9 am-5 pm (flexible/on-call).
• You are open to after-hours, weekend support.
• You are presentable and comfortable speaking with clients from Fortune 100 & 500 companies.
• You love providing excellent customer service.

Bonus Skills:

• Experience with robotics, hardware, electrical components.
• Experience in fast-paced startups.
• Military or First Responder background.
• Associate degree or higher.

Interested? Apply now! Check out our YouTube.

The Reserve Engineer is a 1099 contractor role, non-remote. Compensation: $20-$50/hr DOE. No relocation support.

We value diversity and are an equal opportunity employer, without discrimination.