Reservation Agent

Propair inc.; Rouyn-Noranda; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at an established firm known for its commitment to excellence in aircraft services. This full-time role offers a unique work experience where no two days are the same, with opportunities for professional growth and development. Enjoy on-site training and attractive benefits, including group insurance and a collective RRSP. If you thrive in a fast-paced environment and have a passion for customer service, this is the perfect opportunity for you to make a difference every day!

Benefits

On-site training

Birthday off

Group insurance benefits

Collective RRSP

Professional growth opportunities

Qualifications

• Experience with ERP systems and proficiency in Microsoft Office Suite.
• Bilingual in French and English, with strong customer service skills.

Responsibilities

• Greet travelers and check in passengers and luggage.
• Verify documents and handle baggage claims.

Skills

Proficiency with ERP systems

Microsoft Office Suite

Bilingual (French/English)

Customer service skills

Task prioritization

Stress management

Job description

Propair is an employer of choice due to its stability, humanism, and the benefits offered, as well as the motivating and innovative challenges that are an integral part of its values. Based in Rouyn-Noranda, we are recognized for the excellence of our services in aircraft chartering, aeromedical evacuations, aircraft maintenance, and airport services, all provided by nearly 130 employees.

At Propair, it's more than just a career that awaits you!

YOUR ROLE

• Greet travelers professionally and courteously
• Check in passengers and luggage
• Verify the validity of documents (passports, visas, etc.)
• Handle claims and locate missing baggage
• Adhere to airport safety and security rules and guidelines

WHAT PROPAIR HAS PLANNED FOR YOU!

• Full-time, permanent position based at our Rouyn-Noranda location
• A unique work experience where adventure takes center stage, and routine is non-existent
• On-site training provided
• Take your birthday off to celebrate!
• Attractive group insurance benefits with employer contributions
• Collective RRSP with employer participation
• Opportunities for professional growth and development
• Engaging projects and responsibilities that will make you excited to come to work every day

WHAT WE'RE LOOKING FOR

Proficiency with ERP systems and Microsoft Office Suite;

Bilingual (French/English) with a valid driver’s license;

Initiative, reliability, and a strong ability to prioritize tasks in a fast-changing environment;

Skilled at managing stress and handling unexpected situations;

Strong commitment to customer service and delivering an exceptional client experience.