Representative, Subrogation

Definity Financial; Waterloo; Hybrid; CAD 43,000 - 81,000; Full time

Job summary

A financial services company is seeking a Subrogation Representative to investigate and negotiate recovery claims from responsible third parties. Ideal candidates will have strong customer focus, relevant degree or diploma, and experience in auto claims handling. Proficiency in Microsoft Word and Excel is required. This role involves managing a large volume of claims and preparing necessary documentation. A bilingual ability in French and English is an asset. Salary range: $43,700 - $80,500.

Qualifications

• 1-3 years of auto claims handling experience.
• Preference given to subrogation experience.
• Ability to work independently and make decisions quickly.

Responsibilities

• Review and analyze claims for subrogation potential.
• Identify and pursue all potential responsible parties.
• Contact third parties to initiate settlement negotiations.

Skills

Customer focus

Communication skills

Analytical skills

Negotiation skills

Organization skills

Interpersonal skills

Bilingual (English and French)

Education

University degree or 2-year college diploma

Working towards CIP designation

Tools

Microsoft Word

Microsoft Excel

Job description

We are looking for a Subrogation Representative to join our team. If you have strong customer focus coupled with well-developed communication, organization, analytical and interpersonal skills, we'd like to know!

Reporting to the National Subrogation Unit Team Leader, the Subrogation Representative is accountable to investigate and negotiate the recovery owed to Definity from the responsible third parties. These types of claims will include personal and auto losses received from claims offices across Canada.

What can you expect in this role?

• Review and analyze claims for subrogation potential and determine the ultimate probable outcome of recovery
• Identify and pursue all potential responsible parties
• Prepare files and documents as well as determine the amount of recovery from the claims file
• Contact third parties, third party insurers or lawyers to initiate settlement negotiations
• Manage a large volume of claims files and other subrogation projects as needed
• Increase subrogation awareness and provide support to our claims partners across Canada

What do you bring to the role?

• University degree, a 2-year college diploma or working towards your CIP designation
• 1-3 years of auto claims handling experience required, preference given to subrogation experience
• Proficient in Word & Excel
• Strong written and verbal communication skills
• Negotiation experience would be an asset
• Ability to work in both French and English would be an asset
• Professional and courteous in all interactions
• Ability to work independently and make decisions quickly when required

This position is available at any one of the following locations: Halifax, Ottawa, Mississauga, Waterloo, Edmonton, Calgary, or Vancouver

Salary range is $43,700 - $80,500