Representative, Document Processing (12- Month Contract)

FCT; Calgary; Hybrid; CAD 39,000 - 43,000; Full time

Benefits offered by this job

EFAP and Wellness Essentials

Group retirement savings plan with 회사[

Paid holidays

Hybrid work arrangements

Volunteer opportunities and donation匹配

Employee recognition programs

Stock purchase plan

Job summary

FCT is hiring a Representative, Document Processing in Calgary to support client servicing by printing and packaging mortgage documents to lender requirements, updating databases, and ensuring accuracy and compliance across documents. The role includes light reception duties and daily courier coordination in a hybrid work setup.

Ideal candidates have a high school diploma, meticulous attention to detail, strong data entry and organizational skills, and proficiency with MS Office.

Qualifications

• High school diploma or equivalent required.
• Exceptional attention to detail with strong analytical skills.
• Detail oriented and able to multi-task in a fast paced environment.
• Excellent keyboard skills – enter data quickly and accurately.
• Excellent organizational and time management skills.
• Intermediate computer skills in MS Office (Word, Excel and Outlook).
• Able to handle sensitive customer information with confidentiality.
• Regular shift 8:30 a.m. – 5:00 p.m. Mon–Fri.

Responsibilities

• Print and package mortgage documents in accordance with lender requirements and deadlines.
• Update internal database with file notes for all document packages.
• Review documentation for accuracy, compliance and quality assurance; enter information quickly and accurately.
• Identify data elements differing between paper and electronic documents; remediate where possible.
• Light reception duties (accepting deliveries, answering phone).
• Coordinate daily courier pickups and inter-branch document bags.
• Maintain inventory of department and mailroom supplies.

Skills

Attention to detail

Multi-tasking

Keyboard skills

Organizational skills

Time management

Confidentiality

Education

High school diploma or equivalent

Tools

MS Office

Job description

Company Summary

Come work for a company that’s committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other’s talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you’ll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Representative, Document Processing

HERE’S HOW YOU’LL CONTRIBUTE:

• Ensure optimum servicing to our client base by printing and packaging mortgage documents in accordance with lender requirements and within established deadlines

• Update internal database with the appropriate file notes for all document packages as required

• Review documentation for accuracy, compliance and quality assurance. Enter information between database quickly and accurately

• Identify data elements differing between paper/electronic documents. Remediate where allowed and elevate where required

• Light reception duties (accepting deliveries, answering phone)

• Prepare and coordinate the daily pick up of courier packages and inter-branch document bags

• Maintain inventory of department and mailroom supplies

HERE’S WHAT YOU’LL BRING:

• High school graduate or equivalent experience required.

• Exceptional attention to detail with strong analytical skills -

• Detail oriented and proven ability to multi-task in a fast paced environment

• Excellent keyboard skills – able to enter data quickly and with minimal errors, maintain current data base (entering dates/notes) appropriately and accurately

• Excellent organizational and time management skills

• Intermediate computer skills in MS Office products (Word, Excel and Outlook)

• Able to work with sensitive customer information and maintain confidentiality

• Must be able to work a regular shift of 8:30 a.m. -5:00 p.m. Monday through Friday

Total Direct Compensation:

38,950 - 43,050

Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE’S WHAT SETS US APART:

Through mentoring, innovative tools, and a variety of programs that engage and reward, we empower each employee to be great and drive results.

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Hybrid work arrangements
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan
• And more!

*A_s per terms of the employment agreement_

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada’s best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto’s Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT’s hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program. All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.