Reporting and Control Analyst

RBC; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

RBC is seeking a Reporting and Control Analyst to support TMS Reporting & Control activities for clients in the Securities Lending program. The role involves client setup, process improvements, and ensuring operational risk controls are met. Candidates should have relevant experience and advanced MS Office skills. Join a dynamic team dedicated to delivering trusted advice and fostering professional growth.

Benefits

Comprehensive benefits

Opportunities for career development

Supportive, dynamic team environment

Qualifications

• 3+ years of relevant experience in financial or asset servicing industry.
• Deep knowledge of custody and TMS products.

Responsibilities

• Lead new client setup and maintenance processes.
• Support management of regulatory requirements and issue resolution.
• Identify opportunities to improve operational efficiency.

Skills

Active Learning

Adaptability

Critical Thinking

Customer Service

Problem Solving

Tools

MS Office

SQL

Job description

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What is the opportunity?

In this role, you will support the TMS Reporting & Control activities for clients in the Securities Lending program at RBC Investor Services (IS). You will assist with new client setup and maintenance processes, and seek continuous process improvements while ensuring strong operational risk controls.

Job Summary

Job Description

What is the opportunity?

In this role, you will support the TMS Reporting & Control activities for clients in the Securities Lending program at RBC Investor Services (IS). You will be responsible for assisting with new client setup and maintenance processes. Furthermore, the individual will help to continuously seek process improvements while ensuring strong operational risk controls.

What will you do?

• Lead and support new client setup and maintenance processes to ensure accuracy of profiles in line with contracts, policies, and regulations.
• Provide support for ongoing client satisfaction by ensuring deliverables meet needs and expectations.
• Support management of regulatory requirements, working with stakeholders to complete investigations, analysis, and issue resolution.
• Liaise with Client Solutions to implement changes and ensure proper understanding and execution.
• Create and monitor Key Performance Indicators (KPIs) to maintain quality and efficiency.
• Identify opportunities to improve operational efficiency and mitigate risks for clients and RBC IS.
• Maintain desk operating procedures and all relevant documentation.
• Collaborate with internal and external stakeholders to implement process improvements.
• Assess needs and suggest solutions for administrative and procedural improvements.

What do you need to succeed?

Must-have

• 3+ years of relevant experience in financial or asset servicing industry.
• Ability to work in a fast-paced environment and communicate effectively across global teams.
• Advanced MS Office skills: Excel (Macros, pivot tables, vlookup), Access, basic SQL knowledge.
• Deep knowledge of custody and TMS products (Securities Lending, Investment Finance, Cash & FX).
• Familiarity with regulatory requirements for IS clients.
• Beginner knowledge of Project Management.

Nice-to-have

• Knowledge of Securities Lending and investment finance.
• Knowledge of global custody platforms.
• Innovative, strategic thinking skills.
• Strong problem-solving skills and high attention to detail.

What’s in it for you?

We thrive on challenges, growth, and collaboration to deliver trusted advice. We value diversity, support professional growth, and aim to create a meaningful impact for clients and communities.

• Exposure to diverse business partners and stakeholders.
• Hands-on experience in your role.
• Supportive, dynamic team environment.
• Opportunities for career development and progression.
• Comprehensive benefits and competitive salary.

Job Skills

Active Learning, Adaptability, Business Appraisals, Critical Thinking, Customer Service, Decision Making, Effectiveness Measurement, Operational Delivery, Process Improvements

Additional Job Details

Address: RBC CENTRE, 155 WELLINGTON ST W, TORONTO

City: TORONTO

Country: Canada

Work hours/week: 37.5

Employment Type: Full-time

Platform: WEALTH MANAGEMENT

Job Type: Regular

Pay Type: Salaried

Posted Date: 2025-05-13

Application Deadline: 2025-05-24

Applications accepted until 11:59 PM on the day prior to the deadline.

Inclusion and Equal Opportunity Employment

At RBC, we foster an inclusive workplace with diverse perspectives, supporting employees to perform their best, collaborate, innovate, and grow. We value respect, belonging, and opportunity for all.

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