Reporting Analyst

Manulife Financial; Waterloo; Hybrid; CAD 59,000 - 99,000; Full time

Benefits offered by this job

Incentive programs

Health and dental benefits

Paid time off

Job summary

Manulife Financial is seeking a Reporting Analyst in Waterloo, Ontario, to transform raw data into actionable insights. You will gather data from multiple sources, build Power BI dashboards, and deliver regular reports to stakeholders across departments. The role emphasizes data accuracy, automation, and scalable analytics.

The successful candidate will combine SQL/Excel expertise with strong communication skills to drive business decisions and support ongoing data-driven initiatives.

Qualifications

• Bachelor's degree in CS, Math, or related field.
• Proven experience as Data Analyst or similar role.
• Proficiency in data analysis tools (SQL, Excel).

Responsibilities

• Collect, clean, and analyze data from multiple sources to support business goals.
• Develop and maintain dashboards and reports using Power BI to track KPIs.
• Identify trends, patterns, and insights in data sets.
• Collaborate with cross-functional teams to understand data requirements and provide insights.
• Create data visualizations using Power BI to communicate findings to stakeholders.
• Collaborate with the automation specialist to automate report delivery and improve data access.
• Assist in implementing data-driven strategies.
• Ensure data accuracy and integrity by performing data quality checks.
• Stay current with industry trends and best practices in data analysis.

Skills

SQL

Excel

Data analysis

Education

Bachelor’s degree in Computer Science, Mathematics, or related field

Tools

Power BI

Job description

If you are a data-driven individual with a passion for uncovering insights and driving business success, we would love to hear from you! As a Reporting Analyst, you will play a key role in gathering and analyzing data to help inform business decisions. You will work with various departments to understand their data needs, perform data analysis, and provide access to data using tools like Power BI.

Position Responsibilities

• Collect, clean, and analyze data from multiple sources to support business goals.
• Develop and maintain dashboards and reports using Power BI to track key performance indicators (KPIs).
• Identify trends, patterns, and insights in data sets.
• Collaborate with cross-functional teams to understand their data requirements and provide actionable insights.
• Create data visualizations using Power BI to effectively communicate findings to stakeholders.
• Collaborate with the automation specialist to find ways to automate the delivery of reports, improve efficiency and ensure timely access to data.
• Assist in the implementation of data-driven strategies
• Ensure data accuracy and integrity by performing regular data quality checks.
• Stay current with industry trends and best practices in data analysis.

Required Qualifications

• Bachelor’s degree in Computer Science, Mathematics, or a related field.
• Proven experience as a Data Analyst or in a similar role.
• Proficiency in data analysis tools (e.g., SQL, Excel).
• Experience with data visualization tools, particularly Power BI.

Preferred Qualifications

• Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to work independently and as part of a team.
• Attention to detail and a commitment to data accuracy.

When you join our team

• We’ll empower you to learn and grow the career you want.
• We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
• As part of our global team, we’ll support you in shaping the future you want to see.

#LI-HYBRID

The role being advertised is an existing vacancy.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [e-mail].

Referenced Salary Location

Waterloo, Ontario

Working Arrangement

Hybrid

Salary range is expected to be between

$59,100.00 CAD - $98,500.00 CAD

Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact [e-mail] for the salary range for your location.

Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S., please contact [e-mail] for more information about U.S.-specific paid time off provisions.

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.