Replenishment Manager

Michaels; Manitoba; On-site; CAD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Store Leader to enhance customer experience and optimize store operations. In this role, you will lead a team to maintain merchandising standards and ensure a well-stocked store. Your responsibilities will include managing inventory, executing planograms, and providing exceptional customer service. With a focus on teamwork and creativity, this position offers the chance to make a significant impact in a vibrant retail environment. Join a company that values creativity and team wellbeing, offering benefits like health insurance and employee discounts.

Benefits

Health insurance

Paid time off

Tuition assistance

Employee discounts

Qualifications

• Experience in retail merchandising and customer service preferred.
• Ability to lead a team and manage store operations effectively.

Responsibilities

• Assist Store Manager in managing store operations and adherence to SOPs.
• Lead teams to achieve KPIs and manage inventory processes.
• Provide excellent customer service and assist with product location.

Skills

Retail merchandising

Customer service

Inventory management

Team leadership

Education

High school diploma

Job description

Store - WINNIPEG-CROSSROADS, MB

Lead and support inventory management and merchandising standards and maintenance. Plan for and provide a well merchandised and in-stock store for the customer to shop. Help customers shop and find what they are looking for. Deliver friendly customer service.

Major Activities

1. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold team accountable for store conditions and results.

2. Manage and support the truck processes and lead the teams to meet standards; achieve your KPI’s and manage your team to achieve their role KPI’s.

3. Manage, execute, and support the planogram process (POGs) to standard.

4. Manage, execute, and support the AD set processes.

5. Manage and execute shrink and safety programs.

6. Serve as Manager on Duty (MOD).

7. Maintain seasonal sets and the feature space to our visual merchandising standards.

8. Assist with interviewing, onboarding, coaching, observing, and training new team members; support talent development activities; participate in performance management activities; utilize leadership competencies for self-development.

9. Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization’s vision and values; serve as a role model.

10. Acknowledge customers, help locate products, and provide solutions.

11. Assist with Omni-channel processes.

12. Cross-trained in Custom Framing selling and production.

Other duties as assigned.

Preferred Certifications or Technical Skills

• Retail merchandising and customer service experience preferred.

Physical Requirements

• Ability to remain standing for long periods.
• Ability to move throughout the store.
• Regular bending, lifting, carrying, reaching, and stretching.
• Lifting heavy boxes and accessing high shelves using ladders or similar equipment.
• If assistance is needed performing these functions, please contact your supervisor for reasonable accommodations.

Work Environment

• Public retail store setting serving customers; climate-controlled areas; some stock rooms may not be climate-controlled; outdoor work for tasks like retrieving shopping carts or unloading trucks; work in the frame shop with glass cutters and heat press; work hours include nights, weekends, and early mornings.

Applicants in Canada must meet legal requirements.

At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. We operate over 1,300 stores across North America and online at Michaels.com and Michaels.ca. Michaels also owns Artistree and MakerPlace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more info, visit www.michaels.com.

We prioritize team wellbeing with benefits like health insurance, paid time off, tuition assistance, employee discounts, and more. Details at mikbenefits.com.

Michaels is an Equal Opportunity Employer. We support all Team Members and customers to create, innovate, and improve together.