Repair Technician - Guitars

Long & McQuade Limited; Toronto; On-site; CAD 35,000 - 55,000; Full time

Job summary

A leading company in musical instrument retail seeks a Repair Technician for their Old Toronto location. Responsibilities include the repair and maintenance of instruments, maintaining records, and providing exceptional customer service. The ideal candidate has a strong work ethic, prior repair experience, and excellent organizational skills.

Qualifications

• Previous experience and training in repair of musical instruments or gear is mandatory.
• Proven strong work ethic and commitment.
• Ability to work independently and take initiative.

Responsibilities

• Provide quality and timely repairs and maintenance to musical instruments.
• Maintain accurate and detailed records of all active repairs.
• Answer customer calls and follow up professionally.

Skills

Troubleshooting

Attention to detail

Organization

Initiative

Job description

• Provide quality and timely repairs and maintenance to musical instruments or gear that was purchased from Long & McQuade
• Provide quality and timely repairs and maintenance to musical instruments or gear from our store demo stock and rental inventory
• Use our common sense approach with customers to troubleshoot and solve problems
• Answer telephone calls and follow up with customers in a timely and professional manner
• Maintain accurate and detailed computer records of all active repairs
• Follow up on parts orders with suppliers
• Assist co-workers in tracking repair related shipments to and from the store
• Maintain a clean and organized workplace

Job Requirements

• Must have previous experience and training in the repair of musical instruments or gear
• Proven strong work ethic and commitment
• Ability to take initiative and work independently
• Positive attitude and steady composure
• Good organizational skills and attention to detail

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Repair Technician • Old Toronto, ON, Canada