Repair Technician

Resorts of the Canadian Rockies; Golden; On-site; CAD 26,000 - 30,000; Full time

Benefits offered by this job

Staff pass

Reciprocal tickets

Discounted lift tickets

Staff discounts

Employee events

Awards program

Job summary

Kicking Horse Mountain Resort is seeking a Repair Technician to maintain and repair rental and guest ski & snowboard equipment on site. You will balance cash, assist guests, and keep the shop tidy while supporting safety and mountain culture.

Ideal candidates bring extensive tuning skills, rental experience, and proficiency with MS Office and POS systems. Weekend and holiday shifts are required in a dynamic resort environment.

Qualifications

• Extensive ski/snowboard tuning skills.
• Previous rental experience.
• Familiarity with tuning tools like base grinders, stone grinders, and ceramic disk edge finishers.
• Cash handling experience.
• A passion for mountain culture, skiing/snowboarding, and the resort environment.
• Strong customer service skills, working effectively with diverse people.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and POS systems.
• Flexibility to work shifts including weekends and holidays.
• Ability to handle brief exposure to extreme weather and lift at least 30 pounds.

Responsibilities

• Repair and maintain rental and guest ski & snowboard equipment.
• Demonstrate a commitment to exceeding guest’s expectations on a daily basis.
• Perform all cash handling duties (opening, cash balancing, coin orders and closing).
• Provide an exceptional level of customer service through direct interaction, sales and service.
• Maintain merchandise by stocking, facing, and general tidying of area.
• Assist guests with sizing and fitting appropriate equipment for comfort and safety.
• Be an advocate for health and safety, ensuring a clean and safe working environment.
• Perform other duties as assigned.

Skills

Ski tuning

Rental experience

Cash handling

Customer service

MS Office

POS systems

Weekend shifts

Weather tolerance

Lifting 30 lb

Mountain culture

Flexibility

Tools

Base grinders

Stone grinders

Ceramic edge finishers

Job description

• Repair and maintain rental and guest ski & snowboard equipment.
• Demonstrate a commitment to exceeding guest’s expectations on a daily basis.
• Perform all cash handling duties (opening, cash balancing, coin orders and closing).
• Provide an exceptional level of customer service through direct interaction, sales and service.
• Maintain merchandise by stocking, facing, and general tidying of area.
• Assist guests with sizing and fitting appropriate equipment for comfort and safety.
• Be an advocate for health and safety, ensuring a clean and safe working environment.
• Perform other duties as assigned.

You Will

• Repair and maintain rental and guest ski & snowboard equipment.
• Demonstrate a commitment to exceeding guest’s expectations on a daily basis.
• Perform all cash handling duties (opening, cash balancing, coin orders and closing).
• Provide an exceptional level of customer service through direct interaction, sales and service.
• Maintain merchandise by stocking, facing, and general tidying of area.
• Assist guests with sizing and fitting appropriate equipment for comfort and safety.
• Be an advocate for health and safety, ensuring a clean and safe working environment.
• Perform other duties as assigned.

You Have

• Extensive ski/snowboard tuning skills.
• Previous rental experience.
• Familiarity with tuning tools like base grinders, stone grinders, and ceramic disk edge finishers.
• Cash handling experience.
• A passion for mountain culture, skiing/snowboarding, and the resort environment.
• Strong customer service skills, working effectively with diverse people.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and POS systems.
• Flexibility to work shifts including weekends and holidays.
• Ability to handle brief exposure to extreme weather and lift at least 30 pounds.

We Offer

• Competitive Wages:
  • Repair Technician Level 1 - $19.77 - $20.40 per hour.
  • Repair Technician Level 2 - $19.77 - $21.93 per hour.
• Mountain Access Perks: Complimentary RCR staff pass with full mountain access, reciprocal resort tickets, and discounted friends & family lift tickets.
• Staff Discounts: Save on food & beverage, rentals, retail, and hotel accommodations.
• Employee Events & Recognition: Enjoy year-round staff events and get recognized through our employee awards program.
• A Great Team: Work alongside a passionate and fun team who love to share the RCR mountain experience.

We regret that only those applicants eligible to work in Canada without sponsorship may be considered for seasonal roles.

We are an equal opportunity employer and look forward to hearing from all qualified applicants.

We thank all applicants for their interest in Kicking Horse Mountain Resort; however, only those candidates selected for an interview will be contacted.