Repair Planner: Fast-Paced Collision Estimator

AutoCanada; Ottawa; On-site; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation package

Employee vehicle purchase & service

Employee assistance programs

Company-wide events

Professional development

Job summary

AutoCanada's ACX 417 in Ottawa is seeking a skilled Repair Planner to assess vehicle damage and prepare detailed repair cost estimates. You will collaborate with customers, adjusters, and technicians to keep repairs efficient and to OEM standards.

The role requires strong communication, time management, and proficiency with MS Office. You will help manage client expectations, document repairs, and maintain safety and quality throughout the process.

Qualifications

• 3+ years experience in a Collision Centre Estimator or repair planning role.
• Excellent verbal and written communication with senior leadership and other decision makers.
• Strong organizational and time management skills.

Responsibilities

• Serve as a point of contact to clients during the entire repair process
• Examine and evaluate the vehicle’s damage across structural, body, mechanical, electrical and interior areas
• Write comprehensive estimates and supplements for OEM repairs
• Inspect vehicles throughout the repair process for quality and compliance with standards
• Set customer expectations and communicate repair plans
• Update clients on completion times, costs and changes to status
• Ensure compliance with policies, procedures, and industry trends
• Provide exceptional customer service and maintain a safe working environment

Skills

Strong communication

Time management

Team player

Detail oriented

MS Office proficiency

Tools

MS Office

SharePoint

Excel

Job description

AutoCanada's ACX 417 in Ottawa is seeking a skilled Repair Planner to assess vehicle damage and prepare detailed repair cost estimates. You will collaborate with customers, adjusters, and technicians to keep repairs efficient and to OEM standards.

The role requires strong communication, time management, and proficiency with MS Office. You will help manage client expectations, document repairs, and maintain safety and quality throughout the process.