Repair Planner

Cambridge Housing Authority; Toronto; On-site; CAD 55,000 - 75,000; Full time

Job summary

A leading automotive company is seeking a Repair Planner to handle appraisals and manage vehicle repairs while ensuring excellent customer service. This full-time role in Scarborough offers a dynamic workplace with opportunities for professional growth and development.

Benefits

Competitive Compensation and Benefits Package

Employee Vehicle Purchase & Service Plans

Employee and Family Assistance Programs

Company-wide appreciation events

Professional development opportunities

Qualifications

• Minimum of 2 years experience appraising automobile damages or related.
• Must have good knowledge of collision industry DRP practices.
• Ability to negotiate repair methods and pricing with insurers.

Responsibilities

• Examine damaged vehicles and assess structural and body damage.
• Complete appraisals and negotiate with insurance companies.
• Monitor progress of vehicle repairs and ensure safety procedures are followed.

Skills

Technical knowledge of auto body collision

Verbal communication skills

Written communication skills

Organizational skills

Customer service skills

Tools

Mitchell electronic imaging system

Autadex estimating system

Job description

Join the ride!

Position : Repair Planner
Collision Centre : Excellence Auto Collision – Midwest
Location: Scarborough, ON
Classification: Full-Time, Immediate Hire

Excellence Auto Collision – Midwest is proud to be part of the ACX Collision Centres’ network and a division of AutoCanada. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that’s right for you. Working here is fast-paced, non-stop, and a little unpredictable—and we love it.

Your area of focus.

Reporting to the General Manager, you will fill the full-time position as an Estimator/Repair Planner. In this role, you will be responsible for handling moderate to complex physical damage appraisals, assessing damage and completing re-inspections for quality assurance while providing exceptional customer service.

What drives your day-to-day?

• Examine damaged vehicles to determine extent of structural, body, mechanical or interior damage
• Complete and submit appraisals to the insurance company for approval and negotiate on proper repair methods and pricing
• Submit supplements in a timely manner and provides appraisers with all required photos and documentation
• Establish and maintain good working relationships with insurance appraisers
• Monitors daily productivity of all assignments and corresponding records
• Monitors progress and completion of vehicles in the shop, ensuring that proper repair and safety procedures are followed

What are the must-haves…

• Minimum of 2 years direct experience either appraising automobile physical damages or working within an image desk role
• Possess technical knowledge of auto body collision and mechanical repairs
• Thorough knowledge of Mitchell and Autadex electronic imaging/estimating system
• Must have a good working knowledge of the collision industry and “DRP” practices/guideline
• Excellent organizational and time management skills
• Strong verbal and written communication skills
• Ability to provide superior customer service

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Company-wide appreciation events and contests throughout the calendar year
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It’s equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

If you think you’re a good fit to come along on our ride, apply now through our website at www.autocan.ca/careers. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

Instagram Facebook LinkedIn