Rental Technician Edmonton, AB

BearCom Canada; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading distributor of communication solutions in Canada is seeking a Rental Technician to program and tune communication equipment. Responsibilities include monitoring two-way radio systems on-site, building code plugs, and assisting rental personnel. Candidates must possess a high school diploma, technical skills, and effective communication. Competitive compensation and comprehensive benefits package offered.

Benefits

Highly Competitive Compensation

Medical, Dental, and Vision Insurance

Paid Vacation & Time Off

Company Matched RRSP Plan

Qualifications

• Ability to troubleshoot and diagnose equipment problems effectively.
• Comfortable speaking effectively before groups of customers or employees.
• Must have a valid driver’s license.

Responsibilities

• Program and tune communication equipment.
• Monitor and troubleshoot two-way radio systems on-site.
• Build and program code plugs for two-way radios.

Skills

Technical adeptness

Proficient computer skills

Troubleshooting skills

Effective communication

Education

High school diploma or GED

Job description

About BearCom

• Largest Distributor of Wireless Voice, Data, and Video Solutions in North America
• 40+ Years Industry-Leading Experience
• Partnerships with Motorola, JVC Kenwood, Avigilon, +More
• 75+ Branches Across North America

As a Rental Technician, you will program and tune communication equipment via Motorola and other manufacturers’ proprietary software and applications. Hands‑on in‑office training will be provided to the rental technician for all parts of our fleet. The Rental Technician supports the branch, assisting with the fulfillment of radio rental orders by building code plugs, configuring/programming radios and systems, cleaning, organizing, storing, delivering, installing, picking up, and testing of radio and associated accessories.

Responsibilities

• Work onsite at customer locations before, during, and after events to monitor and troubleshoot two‑way radio systems.
• Build programming code plugs for two‑way radios and equipment.
• Build, tune, and program two‑way radio infrastructure.
• Perform basic networking of two‑way radio infrastructure.
• Become proficient with programming software and third‑party vendor applications.
• Perform troubleshooting and field repair/replacement of rental equipment as needed.
• Deploy scanner to determine usable frequencies for the necessary rental communications system.
• Perform intermodulation studies as needed for trunked repeater systems.
• Cleans, programs, assembles, and tests equipment for rentals.
• Assists in prepping, delivering, and picking up rental orders.
• Work in a team environment to provide a high level of support to rental personnel.
• Installs and tests radio infrastructure on‑site before radio delivery date, ensuring proper coverage and operations PRIOR to subscriber delivery.
• Ensures rentals are delivered or shipped to meet customer‑specified delivery dates and times.
• Performs basic maintenance and care of assigned vehicles.
• Remains available to support deployed rental equipment/systems.
• Removes infrastructure when the rental event is over and the equipment is no longer used.
• Assists local branches and other area teams when needed.
• Responsible for following all policies and procedures established by BearCom.
• Helps with other projects as needed and performs any other duties as assigned.

Preferred Qualifications

• Must have a high school diploma or GED.
• Must be technically adept and able to learn on the job.
• Must have proficient level computer skills.
• Having technical acumen in RF is preferred, but not required.
• Must have ability to troubleshoot and diagnose assigned equipment problems and take corrective action within policy and procedure limitations.
• Must demonstrate ability to work in a team environment and willingness to assume additional or new responsibilities readily.
• Must have ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Must be able to read, write and comprehend English (operational, process, safety, and quality instructions.) Second language is a plus.
• Must be comfortable to speak effectively before groups of customers or employees of organization.
• Must have a valid driver’s license and proof of vehicle insurance.
• Drug screenings and background checks are part of the hiring process, which may include a Motor Vehicle Record check.

Benefits

• Highly Competitive Compensation
• Medical, Dental, and Vision Insurance, including Family, and EFAP
• Virtual Healthcare
• Long‑Term Disability Insurance
• Employee and Dependent Life Insurance
• Paid Vacation & Time Off
• Company Matched RRSP Plan
• Employee Referral Bonus
• Tuition Reimbursement
• On‑site parking
• Company Recognition Program

BearCom is proud to be an equal‑opportunity workplace free from discrimination and harassment. We seek to recruit and retain the most talented people from a diverse candidate pool and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other disability protected by law. All employment is decided based upon qualifications, merit, and business need.

All employment is subject to drug screening, background checks and motor vehicle record as required. Applicants must provide valid driver’s license and proof of vehicle insurance. Candidates will be screened for the required skills and knowledge.