Renewal Sales Representative

MCI; Nova Scotia; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading business services company in Canada is seeking Renewal Sales Representatives to enhance customer experiences and drive sales. In this role, you'll interact with customers, address inquiries, and promote services in a fast-paced, supportive environment. Ideal candidates are confident communicators with a passion for customer support. This position offers substantial training and clear paths for career advancement.

Qualifications

• Confident communicator with a passion for helping customers.
• Ability to promote new products and services.

Responsibilities

• Interact with hundreds of customers each week.
• Answer questions and ensure a best-in-class customer experience.

Skills

Communication skills

Sales experience

Job description

Overview

POSITION OVERVIEW

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a confident communicator with a passion for helping customers and closing sales? We’re looking for Renewal Sales Representatives to join our team and support a variety of nationwide projects. You’ll interact with hundreds of customers each week, answering questions, promoting new products and services, and ensuring a best-in-class customer experience.

This is a fantastic opportunity to start or grow your career in a supportive, fast-paced environment with industry-leading training and clear paths to advancement in roles like Supervisor, Trainer, Talent Acquisition, and Operations Management.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.