Remote Travel Sales Specialist – Luxury Cruises

Scenic - Luxury Cruises & Tours; Vancouver; Hybrid; CAD 37.000 - 40.000; Vollzeit

Benefits dieser Stelle

Four weeks vacation

Health and wellness account

Zusammenfassung

Scenic Group is seeking a Sales Specialist for our Canada contact centre to maximize revenue by converting qualified leads and managing a client portfolio with exceptional service. The role supports the Canadian Sales team, offering tailored travel solutions and upselling opportunities.

You will handle multi-channel outreach, build relationships, and ensure accurate quotations and bookings while contributing to internal collaboration and continuous improvement.

Qualifikationen

• Proven ability to qualify leads and close sales.
• Experience in a customer service or sales environment.
• Willingness to travel for consumer events.
• CRM and Microsoft Office proficiency.

Aufgaben

• Manage stakeholder interactions across channels including events, outbound calls, emails and web forms.
• Identify travel requirements and upsell tailored solutions to clients.
• Generate air/land quotations and booking confirmations.
• Close sales and secure bookings.
• Record guest interactions for follow-up and collaboration.
• Attend consumer events across Canada.

Kenntnisse

Qualify leads

Close sales

Communication skills

Active listening

Time management

CRM proficiency

Microsoft Office

Ausbildung

Certificate or diploma in tourism or hospitality

Tools

CRM

Microsoft Office

Jobbeschreibung

Scenic Group is seeking a Sales Specialist for our Canada contact centre to maximize revenue by converting qualified leads and managing a client portfolio with exceptional service. The role supports the Canadian Sales team, offering tailored travel solutions and upselling opportunities.

You will handle multi-channel outreach, build relationships, and ensure accurate quotations and bookings while contributing to internal collaboration and continuous improvement.