Remote Tele-Interviewer — Health Insurance Interviews

Dynacare; Brampton; A distancia; CAD 31.685.000 - 34.440.000; A tiempo parcial

Descripción de la vacante

Dynacare seeks a Tele-Interviewer for a work-from-home role in Canada. You will conduct telephone interviews with insurance applicants, document lifestyle and medical history, and schedule/complete tele-interviews.

The position is permanent, part-time (20–25 hours weekly) with paid training and benefits eligibility. Evenings EST and Saturdays are required, 100% remote work, with an hourly rate of $20.25 CAD.

Formación

• College diploma in a relevant field (e.g., Health Sciences) or post-secondary education.
• Minimum of 1 year of experience in customer service.
• Experience in a high-volume call centre environment where manual call transcription was required.
• Other languages an asset.
• Knowledge of medical terminology an asset.

Responsabilidades

• Finish professional, thorough telephone interviews with clients of insurance providers.
• Develop interviewing skills through cross-training on different insurers and questionnaires.
• Complete all scheduled interviews within the allotted time with high-quality documentation.

Conocimientos

Customer service

Call centre

Languages

Medical terminology

Educación

College diploma

Herramientas

Word

Excel

Outlook

Teams

Descripción del empleo

Dynacare seeks a Tele-Interviewer for a work-from-home role in Canada. You will conduct telephone interviews with insurance applicants, document lifestyle and medical history, and schedule/complete tele-interviews.

The position is permanent, part-time (20–25 hours weekly) with paid training and benefits eligibility. Evenings EST and Saturdays are required, 100% remote work, with an hourly rate of $20.25 CAD.