Remote Tech Support & Customer Service Pro

Concentrix; Winnipeg; Remote; CAD 30,000 - 60,000; Full time

Job summary

A customer service company in Manitoba is seeking individuals for customer service and technical support roles. This position offers a base salary of $19.50/hour along with performance-based incentives. The ideal candidates will have a high school diploma, at least one year of customer service experience, and proficiency in technology. A quiet home environment for remote work is necessary. Opportunities for career advancement and comprehensive benefits are provided.

Benefits

Comprehensive benefits including medical, dental, and vision insurance

Access to daily pay enrollment for early pay options

Career advancement opportunities

Qualifications

• Minimum of 1 year of customer service experience.
• Strong problem-solving skills and ability to build customer relationships.
• A quiet, distraction-free home environment for remote work.

Responsibilities

• Provide exceptional customer service and technical support for client products.
• Troubleshoot and resolve technical issues related to hardware and software.
• Document and track information in databases for effective issue resolution.

Skills

Customer Service Experience

Problem-Solving

Technical Proficiency

Education

High School Diploma or GED

Job description

A customer service company in Manitoba is seeking individuals for customer service and technical support roles. This position offers a base salary of $19.50/hour along with performance-based incentives. The ideal candidates will have a high school diploma, at least one year of customer service experience, and proficiency in technology. A quiet home environment for remote work is necessary. Opportunities for career advancement and comprehensive benefits are provided.