Remote Supporter Services Growth & Training Lead

Compassion Canada; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading charitable organization in Canada seeks a Supporter Services Development Manager to drive revenue and staff development. This role involves creating and executing campaigns, training staff, and enhancing supporter retention strategies. Candidates should have relevant experience and strong communication skills. This is a full-time remote position offering the opportunity to make a significant impact in the organization.

Qualifications

• Minimum of 2 years of experience in a similar leadership role.
• Experience leading and developing training programs.
• Familiarity with fundraising and supporter service principles.

Responsibilities

• Design and manage training programs for Supporter Services team.
• Oversee revenue-generating campaigns and donor retention strategies.
• Manage departmental schedules and ensure operational excellence.

Skills

Proficiency in Microsoft Office software

Knowledge of donor engagement principles

Effective communication skills

Ability to manage multiple projects

Education

Post-secondary degree or diploma in Business or related field

Tools

Customer Relationship Management (CRM)

Learning Management Systems (Confluence)

Job description

A leading charitable organization in Canada seeks a Supporter Services Development Manager to drive revenue and staff development. This role involves creating and executing campaigns, training staff, and enhancing supporter retention strategies. Candidates should have relevant experience and strong communication skills. This is a full-time remote position offering the opportunity to make a significant impact in the organization.