Remote Senior Help Desk & Application Support Specialist
Great Lion Canada
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Job summary
Great Lion Canada is seeking a Senior Help Desk Support Analyst to provide frontline application support to public users and external stakeholders across enterprise applications. The role involves troubleshooting, ticket management, collaboration with IT teams, user account management, and creating training materials.
Remote work is anticipated with the requirement to reside within Alberta, Canada; occasional onsite meetings may be required in Edmonton.
Job description
Great Lion Canada is seeking a Senior Help Desk Support Analyst to provide frontline application support to public users and external stakeholders across enterprise applications. The role involves troubleshooting, ticket management, collaboration with IT teams, user account management, and creating training materials.
Remote work is anticipated with the requirement to reside within Alberta, Canada; occasional onsite meetings may be required in Edmonton.
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