Remote Senior CX Platform Engineer — AI-Driven Platform
GitLab
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Job summary
GitLab is seeking a Senior CX Platform Engineer to advance AI-powered capabilities for Customer Experience. You will design agentic workflows, MCP servers, and enterprise integrations, using Claude Code, GitLab Duo, and AWS-based infrastructure.
The role emphasizes production-grade Python/TypeScript, CI/CD, and secure handling of customer data. The team focuses on scalable CX applications, governance, and hands-on collaboration with CX, Digital Success, and Professional Services.
Job description
GitLab is seeking a Senior CX Platform Engineer to advance AI-powered capabilities for Customer Experience. You will design agentic workflows, MCP servers, and enterprise integrations, using Claude Code, GitLab Duo, and AWS-based infrastructure.
The role emphasizes production-grade Python/TypeScript, CI/CD, and secure handling of customer data. The team focuses on scalable CX applications, governance, and hands-on collaboration with CX, Digital Success, and Professional Services.
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