REMOTE PHONE SALES REPRESENTATIVE

Best Buy Medical; Chandler, Quebec; Remote; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian medical supply distribution company is seeking an Inside Sales Representative to enhance customer relationships and drive sales in Eastern Canada. The role involves proactive account management, lead qualification, and collaboration with field sales teams, requiring bilingual proficiency and a strategic sales approach.

Qualifications

• 2-3+ years experience in Inside Sales or related role.

Responsibilities

• Manage and grow Tier 2 and Tier 3 accounts.
• Qualify new inbound leads and initiate outreach.
• Support marketing and sales campaigns.

Skills

Bilingual (English & French)

Analytical approach to sales

Organized and disciplined

Comfortable using digital sales tools

Job description

Are you a high-performing and self-motivated people person who loves building strong customer relationships? Best Buy Medical Supplies Inc. is a proudly Canadian-owned medical supply distribution company. Our success is predicated on our ability to deliver superior service, cost-effective medical supplies, and fast delivery to a wide variety of Healthcare industry markets.

Best Buy Medical’s solid foundation starts with our diverse and talented teams. As a key member of our national revenue team, reporting directly to the VP of Sales - Retail, you will play a key role in scaling product adoption, building customer relationships, and achieving sales objectives through proactive remote engagement with Tier 2 and Tier 3 accounts, reengagement of low-frequency accounts, and lead qualification efforts.

The Inside Sales Representative supports the growth of new and existing business in Eastern Canada (Ontario, Quebec & the Atlantic Provinces) by executing targeted outbound campaigns, managing inbound inquiries, and coordinating with field sales representatives (Territory Managers). This position is remote; however, preference will be given to candidates in Eastern Canada.

Key Responsibilities

1. Account Engagement: Proactively manage and grow Tier 2 and Tier 3 accounts using regular call/email cadences and by identifying upsell opportunities.
2. Lead Qualification: Qualify new inbound leads and initiate outreach to low-frequency accounts, ensuring high-potential opportunities are handed off to Territory Managers as needed.
3. Campaign Support: Support marketing and sales campaigns by booking demos, sending educational content, and following up on trials.
4. CRM & Data Management: Maintain up-to-date customer records, sales activities, and pipeline information within the CRM to ensure visibility and sales alignment.
5. Collaboration with Field Sales: Coordinate with Territory Managers for appointment setting, account hand-offs, and shared opportunities in high-growth accounts.

Qualifications:

• Bilingual (English & French)
• 2-3+ years experience in Inside Sales or related role
• Analytical and strategic approach to sales conversations
• Organized and disciplined in CRM and task management
• Comfortable using digital sales tools and platforms