Remote Outbound Sales Representative (Prince Edward Island)

MCI; Canada; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading provider in Business Process Outsourcing in Canada seeks a customer service representative. The role offers competitive hourly pay, remote work flexibility, and comprehensive benefits after 90 days. Candidates should have strong organizational skills, effective communication abilities, and must be at least 18 years old. Join a fun and engaging culture that promotes career advancement and skill development.

Benefits

Competitive hourly pay

Bonuses

Comprehensive benefits after 90 days

Paid training

Fun work culture with contests

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic knowledge of Microsoft Office Suite and Windows operating system.

Responsibilities

• Handle calls in a courteous, timely, and professional manner.
• Answer customer questions and promote products and services.
• Document and process customer orders while adhering to policies.
• Attend meetings and training sessions to stay updated.

Skills

Organizational skills

Written communication

Oral communication

Typing speed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive hourly pay plus bonuses
- Remote work flexibility with a supportive work-from-home environment
- Comprehensive benefits including medical, dental, and vision coverage after 90 days
- Opportunities for career advancement and internal promotions
- Fun, engaging work culture with daily contests and prizes
- Paid training to help you develop new skills while earning a paycheck

What to Expect (Job Responsibilities):
- Handle calls in a courteous, timely, and professional manner
- Utilize knowledge and training to accurately answer customer questions and promote products and services
- Listen to customers, understand their needs, and resolve issues effectively
- Document and process customer orders in appropriate systems while adhering to policies and procedures
- Attend meetings and training sessions to stay updated on program knowledge and changes

What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- Ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Experience in a customer service role or sales environment
- Strong problem-solving and conflict resolution skills
- Ability to thrive in a fast-paced environment and adapt to change

#BPO #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits

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