Remote Lodge - Assistant Lodge Manager

Dexterra Group; Edmonton; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in the lodging industry seeks an Assistant Lodge Manager for their site in Edmonton. This role requires strong leadership in operations, customer satisfaction focus, and management of logistics and food services. Enjoy a great work-life balance with a unique shift rotation and comprehensive benefits.

Benefits

20 days on / 10 days off rotation

Extended health and dental benefits

Qualifications

• 5+ years of progressive management experience in hospitality or food service.
• Experience in Camps and Catering or oil and gas is an asset.
• Strong focus on people management.

Responsibilities

• Lead and coordinate overall operations in the lodge.
• Ensure compliance with operational policies and procedures.
• Develop systems to measure customer satisfaction.

Skills

Leadership

Customer Satisfaction

Human Resources Management

Operational Efficiency

Education

Post-secondary education in business or management

Job description

Based in a world-class Horizon North camp facility, the regular shift for this position is 20 days on and 10 days off, with 12-hour workdays. Transportation is provided to the site from a pickup point in Edmonton.

The Assistant Lodge Manager, reporting to the Lodge Manager, will assist with the overall operations, logistics, food services, contracts, environmental, and maintenance.

This position is safety sensitive and requires drug and alcohol testing as a condition of employment.

Your work will include:

• Work closely with the Lodge Manager in leading and coordinating overall operations;
• Identify, develop, and implement site strategies, challenge assumptions underlying each site’s operations, and ensure that operations are in compliance with policies and procedures;
• Ensure operational efficiencies and productivity goals are outlined and realized;
• Service the client by ensuring the highest quality facilities and services are provided to clients, owners, and residents;
• Demonstrate a commitment to excellent customer satisfaction; develop systems and practices to consistently measure and monitor satisfaction levels;
• Maintain a human resources strategy that ensures human capital is attracted, retained, and utilized at its highest levels;
• Demonstrate the ability to critically review and assess current operations with the objective of constant improvement;
• Additional duties and responsibilities may be required.

WHAT’S IN IT FOR YOU?

• Enjoy excellent work-life balance with a 20 days on / 10 days off rotation.
• Extended health and dental benefits.
• Whereas other companies are downsizing, we are growing!
• Be #1 on day 1 by joining an industry leader.

Follow Horizon North on social media.

Qualifications

WHO ARE WE LOOKING FOR?

• A post-secondary education, preferably in business or management.
• 5+ years of progressive management experience in hospitality, food service, or a related industry.
• Experience in Camps and Catering and/or the oil and gas industry is an asset.
• Must be a strong leader with a focus on people management.