Remote Inbound Sales Representative (Prince Edward Island)

MCI; Canada; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading BPO company in Canada is seeking to hire customer service representatives. This role involves handling customer calls, answering inquiries, and documenting orders. Candidates must have a high school diploma, be at least 18 years old, and possess strong communication and organizational skills. The position offers competitive hourly pay, a comprehensive benefits package, and opportunities for career growth in a casual and engaging environment.

Benefits

Competitive hourly pay

Comprehensive benefits package

Paid time off

Flexible schedules

Company-provided laptop

Qualifications

• Must be at least 18 years of age.
• Ability to type at least 20 words per minute.

Responsibilities

• Handle customer calls in a courteous and professional manner.
• Utilize training resources to answer questions and sell products.
• Listen to customer needs and resolve issues effectively.
• Document and process customer orders.

Skills

Excellent organizational skills

Effective communication skills

Conflict resolution

Problem-solving skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

Employer Industry: Business Process Outsourcing (BPO)

Why consider this job opportunity:
- Competitive hourly pay plus bonus opportunities
- Comprehensive benefits package including medical, dental, and vision coverage
- Paid time off and flexible schedules to support work-life balance
- Opportunities for career growth and internal promotions
- Engaging work environment with daily contests and prizes
- Casual dress code and company-provided laptop for remote work

What to Expect (Job Responsibilities):
- Handle customer calls in a courteous and professional manner
- Utilize training and resources to accurately answer questions and sell products
- Listen to customer needs and resolve issues effectively
- Document and process customer orders using appropriate systems
- Attend meetings and training sessions to stay updated on processes

What is Required (Qualifications):
- Must be at least 18 years of age
- High school diploma or equivalent
- Excellent organizational and communication skills
- Ability to type at least 20 words per minute
- Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications):
- Strong aptitude for conflict resolution and problem-solving
- Experience in customer service or sales environments
- Ability to thrive in fast-paced and changing work settings

#BusinessProcessOutsourcing #RemoteWork #CareerGrowth #CustomerService #EngagingEnvironment

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