Remote Inbound Sales Representative

MCI; Canada; Remote; CAD 30,000 - 60,000; Part time

Job summary

A leading customer service provider in Canada is seeking candidates for a position that involves handling customer inquiries and troubleshooting technical issues. Ideal candidates will have strong communication skills and basic computer knowledge. This role offers competitive hourly pay, bonus structure, and flexible work options, fostering an inclusive work environment.

Benefits

Flexible schedules

Paid training

Comprehensive benefits

Bonus structure

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Ability to type swiftly and accurately (20+ words a minute).
• Basic knowledge of Microsoft Office Suite and Windows operating system.

Responsibilities

• Handle inbound customer inquiries and troubleshoot basic technical issues.
• Interact with customers to provide quality service and resolve issues.
• Identify sales opportunities and effectively promote products and services.
• Utilize systems and technology for account management tasks.
• Escalate customer dissatisfaction to management as necessary.

Skills

Organizational skills

Communication skills

Typing accuracy

Basic knowledge of Microsoft Office

Education

High school diploma or equivalent

Job description

Why consider this job opportunity

Hourly pay with a bonus structure. Paid training and opportunities for career advancement. Comprehensive benefits including medical, dental, vision, and life insurance. Flexible schedules and remote work options. Fun and engaging work environment with daily contests and prizes. Casual dress code.

What to Expect (Job Responsibilities)

• Handle inbound customer inquiries and troubleshoot basic technical issues
• Interact with customers to provide quality service and resolve issues
• Identify sales opportunities and effectively promote products and services
• Utilize systems and technology for account management tasks
• Escalate customer dissatisfaction to management as necessary

What is Required (Qualifications)

• Must be 18 years of age or older
• High school diploma or equivalent
• Excellent organizational, written, and oral communication skills
• Ability to type swiftly and accurately (20+ words a minute)
• Basic knowledge of Microsoft Office Suite and Windows operating system

How to Stand Out (Preferred Qualifications)

• Experience in customer service, tech support, inside sales, or back-office support
• Strong problem-solving and conflict resolution skills
• Ability to thrive in a fast-paced environment

#BusinessProcessOutsourcing #RemoteWork #CustomerService #CareerGrowth #CompetitiveBenefits

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